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Not the best user experience for reCPACTHA with PayPal if user does not check reCAPTHCA #207

@sdzhepa

Description

@sdzhepa

Preconditions (*)

  1. ReCaptcha v2(I am not a robot) is configured and enabled for PayPal on Checkout
  2. 2020-04-15_16-59-36

Steps to reproduce (*)

  1. Add any product to cart and start checkout
  2. Fill all required data on Shipping step and go next
  3. Select "Credit Card (Payflow Pro)" payment method
  4. Fill all required payment data
  5. DO NOT CHECK reCAPCTHA
  6. Click place order

Actual result (*)

  1. A pop-up window with an error message appears for a couple of seconds(2-5) and then the page automatically reloaded. All filed data were removed from fields
    See recording for more details: https://www.screencast.com/t/KyNxF3R2c

Expected result (*)

  • This point should be improved
  • Entered payment data should not be removed
  • Probably we can use JS validation, like "This is a required field" without full page reloading
  • or just error message in the red box(as for other errors during checkout) but without page reloading
  • not sure that pop-up is the best solution here but at least user should have possibility to read the message and click "OK" or "Cancel" buttons that shown on this pop-up

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Component: Google reCAPTCHAIssues and Pull Requests related to reCAPTCHA should be marked with this labelSeverity: S1Affects critical data or functionality and forces users to employ a workaround.bugSomething isn't working

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