WSL2 Installation hangs indefinitely at 0% after download

[Theodoree]

Windows Version

Microsoft Windows [Version 10.0.26200.8457]

WSL Version

Microsoft Windows [版本 10.0.26200.8457]

Are you using WSL 1 or WSL 2?

• WSL 2
• WSL 1

Kernel Version

6.6.114.1-1

Distro Version

Ubuntu

Other Software

No response

Repro Steps

(base) PS C:\WINDOWS\system32> wsl --update
正在检查更新。
已安装最新版本的适用于 Linux 的 Windows 子系统。
(base) PS C:\WINDOWS\system32> wsl --install ubuntu
正在下载: Ubuntu
正在安装: Ubuntu
[ 0.0% ]

Expected Behavior

Installation should complete successfully and prompt for user setup.

Actual Behavior

Installation hangs indefinitely at 0% after download; wslservice becomes unresponsive.

Diagnostic Logs

WslLogs-2026-05-29_09-18-06.tar.gz

[github-actions]

The log file doesn't contain any WSL traces. Please make sure that you reproduced the issue while the log collection was running.

Diagnostic information

Detected appx version: 2.7.3.0
Found no WSL traces in the logs

[chemwolf6922]

Hi @Theodoree , It seems like you only collected log after the installation got stuck. Please recollect the log by:

1. Start the log collection script first, wait for it to say the collection started.
2. Repro the issue. (In another terminal) Until it gets stuck for a while.
3. Press any key in the log collection terminal to finish the collection.