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Fix last broken KB cross-reference #225

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Sep 17, 2025
Merged

Fix last broken KB cross-reference #225

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2 changes: 1 addition & 1 deletion ...x_hub_connection_failed._403_server_message_ip_address_blocked_loginfailures.md
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Expand Up @@ -28,7 +28,7 @@ This problem can occur when the Agent password being sent to the Hub Server is i
## Resolution

1. Stop the **Netwrix Agent Service**.
2. Navigate to your Agent Directory which contains the Rolling-Log Files. Read more [here](/docs/kb/general/netwrix-software-problem-what-info-should-i-provide.md).
2. Navigate to your Agent Directory which contains the Rolling-Log Files.
3. Right-click and edit the **Hubdetails.xml** file.
4. Remove the `<E1></E1>` tags as they are the agent password which has been encrypted.
5. In place of `<E1></E1>`, enter the `<Password></Password>` tags. See an example of **HubDetails.xml** below. The default password is used as an example.
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