Added procedures to activate and deactivate org-scoped features

Author: sujitnewrelic

src/content/docs/accounts/accounts-billing/new-relic-one-user-management/feature-control-manager.mdx

@@ -36,7 +36,7 @@ To use Feature control manager, you need:
 To access the Feature Control manager:
 
 1. From [one.newrelic.com](https://one.newrelic.com), click your user name in the bottom left corner.
-2. From the <DNT>**Plan management**</DNT> section, select <DNT>**Feature Control**</DNT>.
+2. From the <DNT>**PLAN MANAGEMENT**</DNT> section, select <DNT>**Feature Control**</DNT>.
 
 The <DNT>**Feature Control**</DNT> page displays all intelligent observability features available to your organization, showing their current activation status across your accounts. To get the active features for specific accounts, search with the account IDs in the search field.
 
@@ -47,14 +47,27 @@ The <DNT>**Feature Control**</DNT> page displays all intelligent observability f
 ## Activate features for specific accounts [#activate-features]
 
 1. From the <DNT>**Feature Control**</DNT> page, find the feature you want to activate in the accounts.
-2. If the feature is already active, click <DNT>**Add account**</DNT>, or else click <DNT>**Select accounts**</DNT>. 
+2. If the feature is already active, click <DNT>**Add account**</DNT>, or else click <DNT>**Select accounts**</DNT>.
 3. In the account selection modal, select the accounts where you want to activate the feature.
 4. Click <DNT>**Activate feature**</DNT> and confirm the action in the follow-up prompt.
 
 <Callout variant="important">
   After activation, features begin billing from the activation date. Make sure you're ready to use the feature before activating it.
 </Callout>
 
+## Activate org-scoped features [#activate-org-features]
+
+To activate organization-scoped features (like <DNT>**Teams**</DNT>) across all accounts in your organization:
+
+1. From the <DNT>**Feature Control**</DNT> page, find the feature you want to activate.
+2. Click <DNT>**Activate**</DNT>.
+3. In the confirmation modal, review the billing information.
+4. Click <DNT>**Activate feature**</DNT>.
+
+<Callout variant="important">
+  After activation, billing begins immediately for the feature across your entire organization. Make sure you're ready to use the feature before activating it.
+</Callout>
+
 ## View active features [#view-features]
 
 After activation, the Feature Control Manager shows:
@@ -73,6 +86,23 @@ To deactivate a feature for specific accounts:
 2. Select the accounts in which you want to deactivate this feature.
 3. Click <DNT>**Deactivate**</DNT> and confirm the action in the follow-up prompt.
 
+## Deactivate org-scoped features [#deactivate-org-features]
+
+For organization-scoped features (like <DNT>**Teams**</DNT>), the deactivation process requires contacting New Relic:
+
+1. From the <DNT>**Feature Control Manager**</DNT> page, find the active feature you want to deactivate.
+2. Click <DNT>**Contact us to deactivate**</DNT>.
+3. In the deactivation request modal:
+   * Enter your email address.
+   * Select your country.
+   * Click <DNT>**Send request**</DNT>.
+
+After submitting the request, a timestamp appears showing when you submitted the deactivation request. The request is sent to the New Relic SRE team for processing.
+
+<Callout variant="tip">
+  Deactivation requests are processed by New Relic's SRE team. Processing times may vary based on the complexity of the feature and your current usage.
+</Callout>
+
 ## Managing feature access over time [#manage-access]
 
 Feature Control Manager provides ongoing management capabilities:

src/content/docs/accounts/accounts-billing/new-relic-one-user-management/user-management-ui-and-tasks.mdx

@@ -17,13 +17,12 @@ This doc explains how to [find and use the user management UI](#where) and how t
 
 To find your New Relic organization's user management options: From the [user menu](/docs/accounts/accounts-billing/general-account-settings/intro-account-settings), select <DNT>**Administration**</DNT>. Here are the user management-related UI pages you can find there:
 
-* <DNT>**User management**</DNT> ([link to UI](https://one.newrelic.com/admin-portal/organizations/users-list)): Use this to add users, update user type, manage users' groups, approve user upgrade requests, and control session settings.
-* <DNT>**Invitation approval**</DNT>: This is where you can approve users to be added to New Relic. These users are not yet considered provisioned and are not billable.
-* <DNT>**Access management**</DNT> ([link to UI](https://one.newrelic.com/admin-portal/organizations/organization-detail)): Use this UI to view, create, and manage [groups and roles](/docs/accounts/accounts-billing/new-relic-one-user-management/user-management-concepts).
-* <DNT>**Feature control manager**</DNT>: Use this to [activate and manage Intelligent Observability features](/docs/accounts/accounts-billing/new-relic-one-user-management/feature-control-manager) across multiple accounts in your organization.
-* <DNT>**Access management**</DNT> ([link to UI](https://one.newrelic.com/admin-portal/organizations/organization-detail)): The primary interface for managing RBAC, organized into four dedicated tabs:
-  * <DNT>**Groups**</DNT>: Create and manage user groups, and assign users to groups
-  * <DNT>**Accounts**</DNT>: Create and manage accounts within your organization
+* <DNT>**[User management](https://one.newrelic.com/admin-portal/organizations/users-list)**</DNT>: Use this to add users, update user type, manage users' groups, approve user upgrade requests, and control session settings.
+* <DNT>**[Invitation approval](https://one.newrelic.com/admin-portal/organizations/invitation-approval)**</DNT>: This is where you can approve users to be added to New Relic. These users are not yet considered provisioned and are not billable.
+* <DNT>**[Feature control manager](https://one.newrelic.com/admin-portal/feature-control-management/home)**</DNT>: Use this to [activate and manage Intelligent Observability features](/docs/accounts/accounts-billing/new-relic-one-user-management/feature-control-manager) across multiple accounts in your organization.
+* <DNT>**[Access management](https://one.newrelic.com/admin-portal/organizations/organization-detail)**</DNT>: The primary interface for managing RBAC, organized into four dedicated tabs:
+  * <DNT>**[Groups](https://one.newrelic.com/admin-portal/organizations/groups)**</DNT>: Create and manage user groups, and assign users to groups
+  * <DNT>**[Accounts](https://one.newrelic.com/admin-portal/organizations/accounts)**</DNT>: Create and manage accounts within your organization
   * <DNT>**Roles**</DNT>: Create and manage custom roles with explicit scope selection (organization, account, or entity-level)
   * <DNT>**Access Grants**</DNT>: Create access grants that link groups to roles over specific targets
 * <DNT>**API keys**</DNT>: Use the [API keys UI](/docs/apis/intro-apis/new-relic-api-keys) to view and manage your users' API keys.