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[FW][IMP] outlook mail_plugin: add solution for cookie issue #1882

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[FW][IMP] outlook mail_plugin: add solution for cookie issue #1882

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15 changes: 15 additions & 0 deletions content/applications/productivity/mail_plugins/outlook.rst
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Expand Up @@ -75,6 +75,21 @@ Connect your database
Only a limited amount of *Company Insights* (*Lead Enrichment*) requests are available as a
trial. This feature requires :ref:`prepaid credits <mail_plugins/pricing>`.

.. tip::
If, after a short while, the panel is still empty, it is possible that your browser cookie
settings prevented it from loading.
Note that these settings also change if you are in "Incognito" mode on your
browser.

To fix this issue, configure your browser to always allow cookies on Odoo's plugin page.

For Google Chrome, you can do so by following the guide at:
`https://support.google.com/chrome/answer/95647 <https://support.google.com/chrome/answer/95647#:~:text=Allow%20or%20block%20cookies%20for%20a%20specific%20site>`_
and adding `download.odoo.com` to the list of `Sites that can always use cookies`.

Once done, the Outlook panel needs to be opened again.


#. Enter your Odoo database URL and click on *Login*.

.. image:: outlook/enter-database-url.png
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