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docs: Reorganize and expand ComfyUI image-generation docs
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customer stories: samsung semi
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8 changes: 8 additions & 0 deletions docs/enterprise/customers/_category_.json
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{
"label": "Customer Stories",
"position": 0,
"link": {
"type": "generated-index",
"slug": "/enterprise/customers"
}
}
116 changes: 116 additions & 0 deletions docs/enterprise/customers/samsung-semiconductor.mdx
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---
sidebar_position: 1
title: "Samsung Semiconductor Inc."
description: "How Samsung Semiconductor built a secure, self-hosted AI platform with Open WebUI to boost research and development efficiency, cutting workflows from days to hours."
keywords: ["Samsung Semiconductor AI", "Open WebUI case study", "on-prem AI platform", "enterprise LLM", "private AI deployment", "Kubernetes AI", "RAG internal data", "AI productivity", "secure generative AI", "LLM for R&D"]
---

# Samsung Semiconductor Accelerates R&D With Private, On-Prem AI Platform Powered by Open WebUI

![Samsung Semiconductor, Inc.](/images/enterprise/customers/samsung-semiconductor/hero.png)

## Overview

:::info
How Samsung Semiconductor built a secure, self-hosted AI platform with **Open WebUI** to boost research and development efficiency, cutting workflows **from days to hours**.
:::

### At a Glance

- **Users**: 1,000 - 4,999 employees
- **Region**: United States (data residency enforced)
- **Industry**: Semiconductor
- **Deployment**: On-prem Kubernetes cluster
- **Models**: Internal LLMs + SLMs
- **Time-to-deploy**: 14-day pilot, full rollout in 30 days
- **Adoption**: 40% active use in first week, stabilized at 5-10% daily actives
- **Key Results**: 30% faster development cycles, seamless internal adoption


## About Samsung Semiconductor Inc.

[Samsung Semiconductor Inc. (SSI)](https://semiconductor.samsung.com/) delivers cutting-edge semiconductor solutions including DRAM, SSD, processors, and image sensors. With innovation at its core, the company supports global technology leaders and powers advancements across data centers, mobile devices, and AI systems.

## The Challenge: Secure, Flexible AI at Scale

As teams across SSI began experimenting with generative AI tools, leadership identified a need for a **self-hosted AI interface** that balanced **innovation with control**.

The goal: provide employees a trusted environment to work with large language models (LLMs) without compromising data security or compliance.

**Key Requirements**

- **Simple, reliable** chatbot deployment
- Integration with internal **Active Directory (SSO)**
- **Full audit trails** and exportable logs
- **Strict data residency** and internal networking
- **Control** over plugin access and guardrails

SaaS-based AI tools offered speed but lacked flexibility and governance. SSI required a platform they could host, audit, and evolve, without vendor lock-in.

## The Solution: Open WebUI on Kubernetes
Open WebUI was selected for its **open architecture, flexibility, and rapid proof-of-concept capabilities**. Within two weeks, SSI’s AI/ML engineering team had a production-ready deployment running inside their secure on-prem Kubernetes cluster.

**Architecture Highlights**
- **Compute / Orchestration**: Internal orchestration on Kubernetes
- **Storage / Database**: Internal DB (encrypted and managed in-house)
- **Networking**: Fully internal network isolation
- **Logging / Monitoring**: SSI’s internal observability stack
- **Security Controls**: Data residency enforced; internal user access controls


> “Open WebUI gave us control across security, models, and UX, without vendor lock-in.” — Software Engineering, Samsung Semiconductor, Inc.

## Adoption & Enablement

To ensure smooth adoption, SSI launched a **14-day pilot with 100 analysts**. Following rapid success, Open WebUI was rolled out company-wide with two live training sessions and ongoing IT help desk support.
Within 30 days:

- 80% of targeted staff had adopted the platform
- Daily active users stabilized at 5-10% of total employees
- R&D teams reported **significant productivity improvements**

> “Open WebUI provides users with an environment similar to commercial tools, giving them a sense of familiarity, and at the same time, it has the advantage of improving usability with its simple and intuitive design.” — AI/ML Engineering, Samsung Semiconductor, Inc.

## Results: Speed, Adoption, and Control

![Screenshot of Open WebUI showing Samsung Semiconductor, Inc. internal AI chatbot interface.](/images/enterprise/customers/samsung-semiconductor/open-webui.png)



### 01. Development Speed

R&D and software development cycles shortened by **30%**, accelerating iteration and innovation.

### 02. Adoption & Usability

Over **40% of employees** became active users within the first week, citing simplicity and responsiveness.

### 03. Security & Compliance

- **Fully private, on-premises deployment** ensured compliance with internal data residency requirements.
- Built-in access control and logging supported **governance without slowing** teams.

## Why Samsung Chose Open WebUI

Open WebUI stood out as the only solution offering:
- **Complete control** over models, data, and extensions
- **Self-hosted flexibility** with enterprise-grade UI
- **Rapid deployment** and minimal IT overhead
- **High compatibility** with existing AI applications

The platform empowered teams to collaborate confidently and securely, accelerating the path from idea to insight.

## What’s Next

Samsung Semiconductor plans to continue expanding its AI infrastructure with Open WebUI, integrating additional internal models and optimizing RAG performance over proprietary research datasets.


---

:::tip

**Looking for an [Enterprise Plan](https://docs.openwebui.com/enterprise)?** — **[Speak with Our Sales Team Today!](https://docs.openwebui.com/enterprise)**

Get **enhanced capabilities**, including **custom theming and branding**, **Service Level Agreement (SLA) support**, **Long-Term Support (LTS) versions**, and **more!**

:::
131 changes: 58 additions & 73 deletions docs/enterprise/index.mdx
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---
sidebar_position: 2000
sidebar_position: 400
title: "🏢 Open WebUI for Enterprises"
---

import { Testimonals } from "@site/src/components/Testimonals";

:::tip
## The AI Platform Powering the World’s Leading Organizations

In the rapidly advancing AI landscape, staying ahead isn't just a competitive advantage, it’s a necessity. Open WebUI is the **fastest-growing AI platform** designed for **seamless enterprise deployment**, helping organizations leverage cutting-edge AI capabilities with **unmatched efficiency**.

## Built for Everyone, Backed by the Community
![Open WebUI, Inc.](/images/enterprise/hero.png)

Open WebUI is completely free to use as-is, with no restrictions or hidden limits.
:::tip

Open WebUI is **completely free to use as-is**, with no restrictions or hidden limits.

It is **independently developed** and **sustained** by its users. **Optional** licenses are available to **support** ongoing development while providing **additional benefits** for businesses.
We are **sustained** by our users. **Optional** licenses are available to **support** ongoing development while providing **additional benefits** for businesses.

:::

## The AI Platform Powering the World’s Leading Organizations
---


#### Featured Customer Stories

Discover how [**Samsung Semiconductor Inc.**](https://semiconductor.samsung.com/) built a secure, self-hosted AI platform using Open WebUI, reducing complex workflows from *days to hours* while maintaining strict data-security requirements.

[Read the full story →](/enterprise/customers/samsung-semiconductor)

<Testimonals />

In the rapidly advancing AI landscape, staying ahead isn't just a competitive advantage—it’s a necessity. Open WebUI is the **fastest-growing AI platform** designed for **seamless enterprise deployment**, helping organizations leverage cutting-edge AI capabilities with **unmatched efficiency**.
Explore how other organizations are driving real impact with Open WebUI.

## **Let’s Talk**
[View all customer stories →](/enterprise/customers)

---

## Let’s Talk

**sales@openwebui.com** — Send us your deployment **end user count (seats)**, and let’s explore how we can work together!

:::info

Enterprise licenses and partnership opportunities are available exclusively to registered entities and organizations. At this time, we are unable to accommodate individual users. We appreciate your understanding and interest.
Enterprise licenses and partnership opportunities are available **exclusively to registered entities and organizations**. At this time, we are unable to accommodate individual users. We appreciate your understanding and interest.

To help us respond quickly and efficiently to your inquiry, **please use your official work email address**—**Personal email accounts (e.g. gmail.com, hotmail.com, icloud.com, yahoo.com etc.) are often flagged by our system** and will not be answered.
To help us respond quickly and efficiently to your inquiry, **please use your official work email address**, Personal email accounts (e.g. gmail.com, hotmail.com, icloud.com, yahoo.com etc.) are often flagged by our system and will not be answered.

:::

📧 **sales@openwebui.com** — Send us your deployment **end user count (seats)**, and let’s explore how we can work together! Support available in **English & Korean (한국어), with more languages coming soon!**

Take your AI strategy to the next level with our **premium enterprise solutions**, crafted for organizations that demand **expert consulting, tailored deployment, and dedicated support.**

Expand Down Expand Up @@ -72,95 +89,63 @@ Thank you for understanding and respecting our partnership process.

---

<Testimonals />

---

## Why Enterprises Choose Open WebUI

### 🚀 **Faster AI Innovation, No Vendor Lock-In**
#### 🚀 Faster AI Innovation, No Vendor Lock-In
Unlike proprietary AI platforms that dictate your roadmap, **Open WebUI puts you in control**. Deploy **on-premise, in a private cloud, or hybrid environments**—without restrictive contracts.

### 🔒 **Enterprise-Grade Security & Compliance**
#### 🔒 Enterprise-Grade Security & Compliance
Security is a business-critical requirement. Open WebUI is built to support **SOC 2, HIPAA, GDPR, FedRAMP, and ISO 27001 compliance**, ensuring enterprise security best practices with **on-premise and air-gapped deployments**.

### ⚡ **Reliable, Scalable, and Performance-Optimized**
#### ⚡ Reliable, Scalable, and Performance-Optimized
Built for large-scale enterprise deployments with **multi-node high availability**, Open WebUI can be configured to ensure **99.99% uptime**, optimized workloads, and **scalability across regions and business units**.

### 💡 **Fully Customizable & Modular**
#### 💡 Fully Customizable & Modular
Customize every aspect of Open WebUI to fit your enterprise’s needs. **White-label, extend, and integrate** seamlessly with **your existing systems**, including **LDAP, Active Directory, and custom AI models**.

### 🌍 **Thriving Ecosystem with Continuous Innovation**
#### 🌍 Thriving Ecosystem with Continuous Innovation
With one of the **fastest iteration cycles in AI**, Open WebUI ensures your organization stays ahead with **cutting-edge features** and **continuous updates**—no waiting for long release cycles.

---

## **Exclusive Enterprise Features & Services**
## Exclusive Enterprise Features & Services

Open WebUI’s enterprise solutions provide mission-critical businesses with **a suite of advanced capabilities and dedicated support**, including:

### 🔧 **Enterprise-Grade Support & SLAs**

✅ **Priority SLA Support** – **24/7 support — Available in English and Korean (한국어)** with dedicated response times for mission-critical issues.

✅ **Dedicated Account Manager** – A **single point of contact** for guidance, onboarding, and strategy.

✅ **Exclusive Office Hours with Core Engineers** – Directly work with the engineers evolving Open WebUI.
#### 🔧 Enterprise-Grade Support & SLAs
- **Priority SLA Support** – **24/7 support** with dedicated response times for mission-critical issues.
- **Dedicated Account Manager** – A **single point of contact** for guidance, onboarding, and strategy.
- **Exclusive Office Hours with Core Engineers** – Directly work with the engineers evolving Open WebUI.

#### ⚙ Customization & AI Model Optimization
- **Custom Theming & Branding** – White-label Open WebUI to **reflect your enterprise identity**.
- **Custom AI Model Integration & Fine-Tuning** – Integrate **proprietary** or **third-party** AI models tailored for your workflows.
- **Private Feature Development** – Work directly with our team to **build custom features** specific to your organization’s needs.

### ⚙ **Customization & AI Model Optimization**
#### 🛡️ Advanced Security & Compliance
- **On-Premise & Air-Gapped Deployments** – Full control over data, hosted in **your infrastructure**.
- **Security Hardening & Compliance Audits** – Receive **customized compliance assessments** and configurations.
- **Role-Based Access Control (RBAC)** – Enterprise-ready **SSO, LDAP, and IAM** integration.

✅ **Custom Theming & Branding** – White-label Open WebUI to **reflect your enterprise identity**.
#### 🏗️ Operational Reliability & Deployment Services
- **Managed Deployments** – Our team helps you **deploy Open WebUI effortlessly**, whether **on-premise, hybrid, or cloud**.
- **Version Stability & Long-Term Maintenance** – Enterprise customers receive **LTS (Long-Term Support) versions** for managed **stability and security** over time.
- **Enterprise Backups & Disaster Recovery** – High availability with structured backup plans and rapid recovery strategies.

✅ **Custom AI Model Integration & Fine-Tuning** – Integrate **proprietary** or **third-party** AI models tailored for your workflows.

✅ **Private Feature Development** – Work directly with our team to **build custom features** specific to your organization’s needs.


### 🛡️ **Advanced Security & Compliance**

✅ **On-Premise & Air-Gapped Deployments** – Full control over data, hosted in **your infrastructure**.

✅ **Security Hardening & Compliance Audits** – Receive **customized compliance assessments** and configurations.

✅ **Role-Based Access Control (RBAC)** – Enterprise-ready **SSO, LDAP, and IAM** integration.


### 🏗️ **Operational Reliability & Deployment Services**

✅ **Managed Deployments** – Our team helps you **deploy Open WebUI effortlessly**, whether **on-premise, hybrid, or cloud**.

✅ **Version Stability & Long-Term Maintenance** – Enterprise customers receive **LTS (Long-Term Support) versions** for managed **stability and security** over time.

✅ **Enterprise Backups & Disaster Recovery** – High availability with structured backup plans and rapid recovery strategies.


### 📚 **Enterprise Training, Workshops & Consulting**

✅ **AI Training & Enablement** – Expert-led **workshops for your engineering and data science teams**.

✅ **Operational AI Consulting** – On-demand **architecture, optimization, and deployment consulting**.

✅ **Strategic AI Roadmap Planning** – Work with our experts to **define your AI transformation strategy**.

#### 📚 Enterprise Training, Workshops & Consulting
- **AI Training & Enablement** – Expert-led **workshops for your engineering and data science teams**.
- **Operational AI Consulting** – On-demand **architecture, optimization, and deployment consulting**.
- **Strategic AI Roadmap Planning** – Work with our experts to **define your AI transformation strategy**.

---

## **Keep Open WebUI Thriving: Support Continuous Innovation**

:::tip
## Keep Open WebUI Thriving ❤️

Even if you **don’t need an enterprise license**, consider becoming a **sponsor** to help fund continuous development.

It’s an **investment in stability, longevity, and ongoing improvements**. A well-funded Open WebUI means **fewer bugs, fewer security concerns, and a more feature-rich platform** that stays ahead of industry trends. The cost of sponsoring is **a fraction of what it would take to build, maintain, and support an equivalent AI system internally.**
:::


You can use Open WebUI for free, no strings attached. However, building, maintaining, supporting, and evolving such a powerful AI platform requires **significant effort, time, and resources**. Infrastructure costs, security updates, continuous improvements, and keeping up with the latest AI advancements all demand **dedicated engineering, operational, and research efforts**.

If Open WebUI helps your business save time, money, or resources, we **encourage** you to consider supporting its development. As an **independently funded** project, sponsorship enables us to maintain **a fast iteration cycle to keep up with the rapid advancements in AI**. Your support directly contributes to critical features, security enhancements, performance improvements, and integrations that benefit everyone—including **you**. Open WebUI will continue to offer the same feature set without requiring an enterprise license, ensuring **accessibility for all users**.

💙 **[Sponsor Open WebUI](https://github.com/sponsors/tjbck)** – Join our existing backers in keeping Open WebUI thriving.
Open WebUI is free to use, but building, maintaining, and improving a platform of this scale takes real time, resources, and ongoing engineering work. Sponsorships help fund stability, security, new features, and long-term development—at a fraction of what it would cost to build and maintain an equivalent system in-house.

Whether through **enterprise partnerships, contributions, or financial backing**, your support plays a crucial role in sustaining this powerful AI platform for businesses **worldwide**.
💙 **[Sponsor Open WebUI](https://github.com/sponsors/tjbck)**

Your support—through sponsorships, contributions, or enterprise partnerships—helps keep Open WebUI strong and evolving for users around the world.
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