Unable to access suspended account or contact GitHub Support #184035
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Hi @titikshaha, This community is managed by GitHub employees, but it is not a support forum. The only place to go for answers to account-specific questions like this one is opening a ticket on our Support page. For account related issues, GitHub Support requires that you contact them from the email address verified on that account. If you haven't already, please submit a request using this form: https://support.github.com/contact/cannot_sign_in When completing this step, you won't be required to sign in, but you will need to verify your email address. If you're currently signed into a different account, please sign out first before following the link. This is a public forum, and the community is unable to assist with nor escalate your ticket, but we can assure you it is in the right place. It will be answered in the order it was received based on our team's resources and the amount of tickets ahead of yours. As no other Community Discussions team members will be able to provide additional help with account related questions I am going to close this discussion. We appreciate your understanding and patience while Support works through your request! |
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My work account @titiksha-builtattic was recently suspended for an alleged Terms of Service violation. The account is new (about one week old), and my only activity was a small spelling correction made directly through the GitHub web interface. I have not used any automation or violated any GitHub policies to my knowledge.
I’m unable to log in, reset my password, or access the https://support.github.com/ it shows an “unauthorized” error. I also tried emailing support@github.com, but those messages are blocked.
Could someone from the GitHub team please review this suspension or help me reach the appropriate team to restore access? This is my work account and highly important for me and my team.
Thank you for your time and assistance.
Username: titiksha-builtattic
Email: titiksha@builtattic.com
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