Copilot Pro Billing Info problem (Billing and Payments)

[mashraf-3]

Select Topic Area

Question

Copilot Feature Area

Copilot in GitHub

Body

I want to upgrade my account to copilot pro but right after adding payment method i started getting this error.

"You can't proceed with your payment
We are sorry, but after reviewing we have determined that the billing information supplied is ineligible for transactions with GitHub due to government restrictions.
Learn more about GitHub and trade control regulations."

I tried creating new accounts and got the issue on those accounts as well after adding the billing info.
"Sorry, you can't update your billing information at this time
There appears to be an issue with the billing information. We're looking into it and will send you an update within 48 hours. Thank you for your patience."

[Radi410]

You’ve hit a Hard Compliance Block. This isn't a simple credit card decline or a "try another browser" situation; your billing data (IP address, physical address, or the issuing bank's country) has been flagged by GitHub’s Trade Control system.

GitHub is a U.S.-based company, which means they are legally bound by OFAC (Office of Foreign Assets Control) regulations. If your billing address or the bank that issued your card is in a region currently under U.S. sanctions (or even if your current IP address is routing through one of those regions via a VPN), the system is hard-coded to kill the transaction immediately.

Creating new accounts actually makes this worse. GitHub’s fraud detection sees multiple accounts attempting to use the same flagged billing info from the same IP, which moves you from a "payment issue" to a "potential sybil/spam attack" flag. This is why you’re now seeing the "48-hour review" message a human or a higher-level security script is now manually auditing your digital footprint.

My tip:

Stop Creating Accounts: Every new attempt with the same info strengthens the block.

Check your IP/VPN: If you are physically in a supported region but using a VPN that exits in a restricted area, disable it and try again on a fresh browser session (Incognito).

Verify the Bank: If your card is from a local bank in a region with fluctuating trade status, GitHub's processor (Stripe) may have blacklisted the entire BIN (Bank Identification Number) range.

The "One-Time" Appeal: Go to the GitHub Trade Controls page and see if your specific region is listed. If you believe this is a mistake (e.g., you are a resident of a supported country but using a foreign card), you have to wait for that 48-hour email to appeal—don't try to bypass it.