Always get rejected when trying to apply for GH Student benefits

[bxrtie]

🏷️ Discussion Type

Bug

💬 Feature/Topic Area

Benefit Activation/Waiting

Hi everyone,

i always get rejected when trying to apply for the Student Education benefits. I always receive this e-mail, i did all the listed steps in the e-mail.

Hey bxrtie,Unfortunately, we were unable to verify your academic affiliation based on the information you submitted on Apr 25, 2026 for @bxrtie.Please ensure that your academic affiliation document contains your last name exactly as it appears in your GitHub billing information. If you have only a single legal name, enter it in both the first and last name fields of your GitHub billing information.The image you selected does not appear to contain your school name. Your complete school name must appear in your document, not only the school logo. You may include multiple documents together. If your official document is not in English then you may photograph the original next to an English translation.Your document does not appear to include a date demonstrating current academic affiliation. For countries utilizing non-standard calendars, you may need to capture the original document beside one with a converted date. You may include multiple documents in your image, so long as they are legible.Please ensure that your academic affiliation document contains your first name exactly as it appears in your GitHub billing information. Variations of your name and nicknames are unacceptable.You are unlikely to be verified until you have completed your GitHub user profile with your full name exactly as it appears in your academic affiliation document. Please do not use a variation of your name or a nickname. Once you have updated your profile information log out and log back into GitHub before re-applying.Once you have resolved the issues with your submission, visit us again and reapply.Have questions? Please seek help via our Student Developer Pack Application FAQ or visit the GitHub Education Community. The GitHub Education Team -- Hey bxrtie,

Unfortunately, we were unable to verify your academic affiliation based on the information you submitted on Apr 25, 2026 for @bxrtie.

Please ensure that your academic affiliation document contains your last name exactly as it appears in your GitHub billing information. If you have only a single legal name, enter it in both the first and last name fields of your GitHub billing information.

The image you selected does not appear to contain your school name. Your complete school name must appear in your document, not only the school logo. You may include multiple documents together. If your official document is not in English then you may photograph the original next to an English translation.

Your document does not appear to include a date demonstrating current academic affiliation. For countries utilizing non-standard calendars, you may need to capture the original document beside one with a converted date. You may include multiple documents in your image, so long as they are legible.

Please ensure that your academic affiliation document contains your first name exactly as it appears in your GitHub billing information. Variations of your name and nicknames are unacceptable.

You are unlikely to be verified until you have completed your GitHub user profile with your full name exactly as it appears in your academic affiliation document. Please do not use a variation of your name or a nickname. Once you have updated your profile information log out and log back into GitHub before re-applying.

Once you have resolved the issues with your submission, visit us again and reapply.

Have questions? Please seek help via our Student Developer Pack Application FAQ or visit the GitHub Education Community.

💖 The GitHub Education Team

[github-actions[bot]]

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