Copilot Pro+ account cannot access claude models #197341
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🏷️ Discussion Type
Bug
💬 Feature/Topic Area
Copilot Agent Mode
Body
Hello,
I would like to ask why my Copilot Pro+ account is currently unable to access Claude models.
I noticed that the interface says I need to upgrade to Pro in order to use these models, but I am already subscribed to Copilot Pro+. Although my included usage quota has been exhausted, I have also enabled additional paid usage.
Given that, I do not think my access to these models should be removed entirely. I understand that extra usage may be billed separately, but the model access itself should still remain available under my Pro+ subscription.
Could you please check my account status and clarify why Claude model access is being restricted?
Thank you.
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