This is a teacher authentication error.

[choijr79]

🏷️ Discussion Type

Question

💬 Feature/Topic Area

Verification Help & Guidance

Hi everyone,

I attempted to verify my teacher status to receive educational benefits.

I tried to verify my relevant documents via webcam, but it said the documents were insufficient. After trying several times, I only receive this error. What should I do?

There was an error creating the discount request. Errors: Discount request could not be created. Discount request errors: You have an outstanding discount request for @00000. We will get back to you soon.

[RAAJK20Pro]

It looks like your previous verification request is still pending in the system.

The message "You have an outstanding discount request" usually means GitHub has already received an application and won't allow a new one until the current request is reviewed.

I would recommend waiting for the pending request to be processed rather than submitting additional applications, as repeated submissions may not help and can sometimes delay the review process.