Teacher verification keeps getting rejected despite official university profile

[yuichromanabe]

🏷️ Discussion Type

Question

💬 Feature/Topic Area

Verification Help & Guidance

Hi everyone,

Hello GitHub Education team and community,

I am applying for GitHub Education as a teacher/faculty member, not as a student.

I am an Assistant Professor at The University of Osaka. My official university researcher profile is public and shows my name, affiliation, and position as Assistant Professor:

https://rd.iai.osaka-u.ac.jp/en/b1f2860238ef8264.html

My GitHub profile name and billing information have been updated to match my official name in English.

For verification, I submitted evidence showing:

• my official University of Osaka researcher profile
• my official digital Staff ID issued by The University of Osaka
• my name
• my university affiliation
• a current date

However, my teacher verification keeps being rejected with a generic message saying that GitHub could not verify my academic affiliation.

Since individual manual verification through GitHub Support is no longer available for Education applications, could someone advise what kind of evidence is acceptable for faculty verification in this case?

I will not post private documents such as my staff ID, employment contract, or payslip publicly, but I can provide them through a private GitHub support channel if requested.

[SwapnilSadhu007]

For GitHub Education faculty verification, the evidence must clearly show your name, institution, and current academic position. In your case, the official University of Osaka researcher profile plus your staff ID should normally be acceptable.

Key points:

1. Make sure the researcher profile link is public and matches your GitHub profile name exactly.
2. Submit the Certificate of Employment or an official letter from your university HR/administration if available — this is often the strongest proof.
3. Staff ID cards can be used as supporting evidence, but GitHub prefers official documents issued by the institution.
4. Do not post private documents publicly; instead, upload them securely through the GitHub Education application portal.
5. If verification keeps failing, reapply with the Certificate of Employment in English and include the researcher profile link as additional proof.

GitHub Education generally accepts official employment or enrollment documents. Matching your GitHub profile details with your university records is the most reliable way to get approved.