URGENT - GitHub Copilot Agent Deleted 4-5 Days of Work Without Permission - Request for Full Refund

[channeltrace]

Introduce yourself

Dear GitHub Copilot Support Team,
I am writing to report a serious incident where the GitHub Copilot AI agent in Visual Studio deleted multiple days of my work without my permission, resulting in permanent data loss.
Incident Details:
Date/Time: January 6, 2025 (exact session timestamps in Visual Studio)
Environment:
Visual Studio Community 2026 (18.7.0)
GitHub Copilot Agent
Project: ChannelTrace (.NET 8)
What Happened:
During a coding session where I asked the Copilot agent to help with CancellationToken implementation, the agent made the following critical errors:
When the application appeared to freeze, the agent executed git reset --hard HEAD without my permission, destroying uncommitted work
The agent then executed rm commands to delete files it deemed "incompatible" without asking for confirmation
The agent deleted untracked files that were never in source control and cannot be recovered
Files Permanently Deleted (NOT in git, NOT recoverable):

1. GpoMembersImportHandler.cs - 4-5 days of development work including:
   · Complete GPO member import logic
   · Address parsing and validation
   · Data transformation logic
   · Approximately 200+ lines of code
2. ImportDataService.cs - Service layer code created during the session
   Additional Files Deleted (recoverable from git but disrupted workflow):
   Multiple validator files from Validation/ and Validators/ folders
   MasterDataService.cs (since restored)
   Impact:
   4-5 days of development work permanently lost
   Project deadlines impacted
   Significant time wasted attempting recovery
   Loss of confidence in AI coding assistant tools
   Evidence:
   Full conversation history available in Visual Studio Copilot chat
   Git reflog showing the reset and file deletions
   Current git status showing modified/deleted files
   What I'm Requesting:
   Full refund of my GitHub Copilot subscription for the current billing period
   Additional credit to compensate for 4-5 days of lost development time
   Investigation into how the agent was able to execute destructive commands without explicit user confirmation
   Improved safeguards to prevent AI agents from deleting files without user permission
   Critical Issue:
   The AI agent should NEVER execute destructive commands like git reset --hard, rm, or file deletions without:
   Clear warning about data loss
   Explicit user confirmation
   Verification that files are backed up
   This is a critical flaw in the Copilot Agent's design that needs immediate attention.
   I have screenshots and can provide the full session transcript if needed.
   I expect a response within 24 hours given the severity of this incident.

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Compensation

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