Git hub education ERROR

[italozw]

🏷️ Discussion Type

Bug

💬 Feature/Topic Area

Verification Help & Guidance

Hi everyone,

Hello, I'm having trouble validating my GitHub Education account. I'm a teacher at a school and I need the Education account for my technical course in the state of Mato Grosso do Sul, Brazil. I'm requesting help and attention to my review request, which has been pending for over 30 days.

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[balagaraghuram1]

Hi! I understand the frustration with the long verification delay. Here are some recommendations:

1. Follow Up: Sometimes review requests get stuck. Try replying to your original request to bump it in the queue.

2. Documentation: Make sure you have uploaded clear documentation showing:

   • Your teacher/staff ID
   • A letter from your school on official letterhead
   • Your school email address

3. Alternative Verification: If your school has an official email domain (e.g., @school.edu), using that email can speed up verification.

4. Contact Directly: Reach out to GitHub Education support via https://support.github.com and mention your ticket has been pending for over 30 days. They can escalate your case.

5. Community Forums: You can also try the GitHub Education Community for additional help from other educators.

Be patient but persistent - these delays are unfortunately common during peak application periods.

[sumitchaudhary980]

Hi! Since you're a teacher, make sure you're applying for GitHub Education as an educator and provide proof of your current affiliation with your school (such as a faculty/employee ID, employment verification letter, or another official document). If your application was denied, check the reason provided and reapply with clearer or updated documentation. If the issue continues, GitHub Education Support should be able to help. Good luck!