Additional usage remains "Not enabled" no matter what I do. It was working anyway, until it wasn't... or is it?

[cmawhorter]

🏷️ Discussion Type

Bug

💬 Feature/Topic Area

Copilot in GitHub

Body

I thought I had an issue with additional usage, but maybe I don't? And that's the issue.

tl;dr My GH account says I have additional usage disabled. I don't, and it worked earlier this month. Then it stopped for unknown reasons. Something I did today seems like it's back to working, but GH still (incorrectly) shows additional usage is not enabled.

My account:

• Github Team plan
• Active Copilot Business license
• Copilot policy has "AI credit paid usage" enabled
• Two budgets created: (1) SKU "All AI Credit SKUs", and (2) SKU "Copilot AI Credits". Both with stop usage off. Do I need these two different, but seemingly identical budgets? Who knows. 💩
• I also created a third budget in my personal account assigned the business copilot license in an attempt to fix the issue when it stopped earlier this month, but it has never showed any usage

Under Settings > Billing > AI usage, the "Additional usage" section shows "Not enabled". Nothing I've tried has fixed this.

In spite of that, additional usage was working earlier this month and reflected in my budgets. Though weirdly, it hit both budgets with different amounts, but the math didn't seem to be mathing. Importantly, neither of the budgets were even close to the limit. Even if they were, I have stop usage off for all copilot/ai budgets.

One of the two budgets was showing "over budget" when I looked today. Though even stranger, it showed the full budget amount now instead of the previously displayed weird split amount. The second budget still shows with its previous amount. Again... the math wasn't mathing.

On a whim, I deleted the over limit budget and created a new one. It now shows $0, which kinda makes sense... though without any period info related to the budget displayed, what is this spend metric actually telling me?

As I wrote this, I opened vscode up and it's finally no longer telling me to contact my admin to enable additional usage. So apparently something I did today or over the last few days fixed it. Or it fixed itself. However, GH is still telling me additional usage is not enabled. Fun times.

If you listen closely, you can already hear the class action lawyers circling over all this.

[github-actions[bot]]

💬 Your Product Feedback Has Been Submitted 🎉

Thank you for taking the time to share your insights with us! Your feedback is invaluable as we build a better GitHub experience for all our users.

Here's what you can expect moving forward ⏩

• Your input will be carefully reviewed and cataloged by members of our product teams. 
  • Due to the high volume of submissions, we may not always be able to provide individual responses.
  • Rest assured, your feedback will help chart our course for product improvements.
• Other users may engage with your post, sharing their own perspectives or experiences. 
• GitHub staff may reach out for further clarification or insight. 
  • We may 'Answer' your discussion if there is a current solution, workaround, or roadmap/changelog post related to the feedback.

Where to look to see what's shipping 👀

• Read the Changelog for real-time updates on the latest GitHub features, enhancements, and calls for feedback.
• Explore our Product Roadmap, which details upcoming major releases and initiatives.

What you can do in the meantime 💻

• Upvote and comment on other user feedback Discussions that resonate with you.
• Add more information at any point! Useful details include: use cases, relevant labels, desired outcomes, and any accompanying screenshots.

As a member of the GitHub community, your participation is essential. While we can't promise that every suggestion will be implemented, we want to emphasize that your feedback is instrumental in guiding our decisions and priorities.

Thank you once again for your contribution to making GitHub even better! We're grateful for your ongoing support and collaboration in shaping the future of our platform. ⭐

[mikeedmond]

I see the same. Within our Organization have a limit set on All AI Credit SKUs, and another on Copilot. I'm not sure whether one or other is required so enabled both. We are also on a Github Copilot Business license.

Under Settings > Billing > AI usage, the "Additional usage" section shows "Not enabled" on our account too.

We've just hit 90% of the credit allowance that is included in the Business subscription. I'm not sure whether usage will be blocked but we will find out soon.

[dhcdohu]

Same issue in our organisation.