Education Benefits application repeatedly rejected despite verified academic email and current enrollment proof

[mrsanjith95-web]

🏷️ Discussion Type

Question

💬 Feature/Topic Area

Re-verification/Repeat Application

Hi everyone,

Hello,

I am a current MCA student at NMAM Institute of Technology (Nitte University).

My academic email (@nmamit.in) is verified and GitHub automatically recognizes my institution.

I have applied from campus with location sharing enabled.

I have submitted official enrollment evidence, including a university-issued fee receipt indicating that I am studying in the first year of MCA, but my application continues to be rejected with the message:

"We were unfortunately not able to verify your academic status."

Could someone please advise what additional documentation is required or whether my application can be reviewed manually?

Thank you.