Urgent Account Recovery Assistance Needed #199252
Unanswered
bishal7686
asked this question in
Other Feature Feedback, Questions, & Ideas
Replies: 1 comment
-
|
Go directly to https://github.com/account/recovery — that's the form GitHub provides for account recovery when you've lost access to your email/password. It asks for the original email, a description of what happened, and you can attach those security notification screenshots. |
Beta Was this translation helpful? Give feedback.
0 replies
Sign up for free
to join this conversation on GitHub.
Already have an account?
Sign in to comment
Uh oh!
There was an error while loading. Please reload this page.
-
🏷️ Discussion Type
Question
💬 Feature/Topic Area
Profile
Body
Hello,
My GitHub account appears to have been compromised and I am completely locked out.
Original Username: bishal7448
Original Email: saha.bishal7676@gmail.com
I received security notification emails showing that:
My password was changed without my authorization.
A new email address was added to the account.
My original email address was removed from the account.
A personal access token was created without my permission.
Because my original email was removed, I can no longer log in or recover the account through normal methods.
I still have access to the original email address and I have retained the GitHub security notification emails and screenshots as proof of ownership.
Additionally, I am currently unable to access GitHub Support because the support portal returns an HTTP 403 error, and emails sent to support are being rejected.
Could a GitHub staff member please advise on the correct recovery process for a compromised account in this situation?
Thank you.
Beta Was this translation helpful? Give feedback.
All reactions