Student Account

[jesnikilove]

🏷️ Discussion Type

Bug

💬 Feature/Topic Area

Verification Help & Guidance

Hi everyone,

I am trying to verify my student info. I have given them everything they ask for except my school does not give documentation to show that I am a virtual student. what can i do?

[github-actions[bot]]

💬 Your Product Feedback Has Been Submitted 🎉

Thank you for taking the time to share your insights with us! Your feedback is invaluable as we build a better GitHub experience for all our users.

Here's what you can expect moving forward ⏩

• Your input will be carefully reviewed and cataloged by members of our product teams. 
  • Due to the high volume of submissions, we may not always be able to provide individual responses.
  • Rest assured, your feedback will help chart our course for product improvements.
• Other users may engage with your post, sharing their own perspectives or experiences. 
• GitHub staff may reach out for further clarification or insight. 
  • We may 'Answer' your discussion if there is a current solution, workaround, or roadmap/changelog post related to the feedback.

Where to look to see what's shipping 👀

• Read the Changelog for real-time updates on the latest GitHub features, enhancements, and calls for feedback.
• Explore our Product Roadmap, which details upcoming major releases and initiatives.

What you can do in the meantime 💻

• Upvote and comment on other user feedback Discussions that resonate with you.
• Add more information at any point! Useful details include: use cases, relevant labels, desired outcomes, and any accompanying screenshots.

As a member of the GitHub community, your participation is essential. While we can't promise that every suggestion will be implemented, we want to emphasize that your feedback is instrumental in guiding our decisions and priorities.

Thank you once again for your contribution to making GitHub even better! We're grateful for your ongoing support and collaboration in shaping the future of our platform. ⭐

[amitabh-phule-07]

Hi,

If your school does not issue documentation specifically stating that you are a virtual student, you can still complete GitHub Education verification using other forms of official enrollment evidence.

GitHub Education generally needs proof that you are currently enrolled at an eligible academic institution. In most cases, the following documents are accepted if they clearly show your name, your school, and current enrollment information:

• Student ID card
• Enrollment verification letter
• Class schedule or course registration
• Transcript
• Tuition receipt or enrollment confirmation
• Screenshot or PDF from your official student portal
• School-issued email account

If you have already submitted documentation and GitHub is specifically requesting proof that you are a virtual student, submit the strongest enrollment evidence available and explain that your institution does not provide separate documentation identifying students as virtual learners.

If your application is rejected because of missing documentation, your best option is to contact your school's administration office and request any official document that confirms your current enrollment status, even if it does not mention virtual attendance.

Many students are successfully verified using enrollment records and student portal documents rather than documentation that explicitly states they are virtual students.

I would recommend gathering the most recent official enrollment document available from your school and submitting that as supporting evidence.

[jesnikilove]

I did that and still didn't get accepted.  Yahoo Mail: Search, Organize, Conquer On Tue, Jun 23, 2026 at 3:45 PM, ***@***.***> wrote: Hi, If your school does not issue documentation specifically stating that you are a virtual student, you can still complete GitHub Education verification using other forms of official enrollment evidence. GitHub Education generally needs proof that you are currently enrolled at an eligible academic institution. In most cases, the following documents are accepted if they clearly show your name, your school, and current enrollment information: - Student ID card - Enrollment verification letter - Class schedule or course registration - Transcript - Tuition receipt or enrollment confirmation - Screenshot or PDF from your official student portal - School-issued email account If you have already submitted documentation and GitHub is specifically requesting proof that you are a virtual student, submit the strongest enrollment evidence available and explain that your institution does not provide separate documentation identifying students as virtual learners. If your application is rejected because of missing documentation, your best option is to contact your school's administration office and request any official document that confirms your current enrollment status, even if it does not mention virtual attendance. Many students are successfully verified using enrollment records and student portal documents rather than documentation that explicitly states they are virtual students. I would recommend gathering the most recent official enrollment document available from your school and submitting that as supporting evidence. — Reply to this email directly, view it on GitHub, or unsubscribe. Triage notifications, keep track of coding agent tasks and review pull requests on the go with GitHub Mobile for iOS and Android. Download it today! You are receiving this because you authored the thread.Message ID: ***@***.***>

[Amitabh-Phule]

If you already submitted all standard enrollment documents and the application was still rejected, then this is usually no longer a “missing document” issue.

At this stage, GitHub Education verification typically fails due to one of these reasons:

🔍 Possible reasons

1. 📄 Document mismatch

   • Name or school details not matching exactly with application info

2. 🏫 Institution not fully recognized in the verification database

   • Some virtual / online systems are harder to auto-verify

3. 🔁 Multiple rejections in a row

   • Repeated submissions with similar documents can trigger stricter manual review or fallback rejection

4. 🧾 Document not clearly showing current enrollment date

   • Even valid IDs sometimes fail if no visible current term/year is shown

✅ What actually works next

• Try submitting a different type of proof than before (not the same ID again)
• If possible, request a formal enrollment confirmation letter from administration (not just student ID or portal screenshot)
• Ensure the document clearly shows:
  • Full name
  • School name
  • Current academic period/date

⚠️ Important reality

If all valid documents have already been rejected multiple times, the next step is usually manual review via GitHub Education support, because community members cannot override verification decisions.

That means you may need to wait for their review rather than resubmitting the same evidence again.

Hope this helps clarify the situation 👍

[Farhan71140]

GitHub Education requires clear proof of current student status. If your school doesn’t issue documentation for virtual students, you can still try these options:

1. Upload an official enrollment letter or transcript that shows your name and current term.
2. Use a valid student email address (ending in .edu or your school’s domain) if you have one — this often works as verification.
3. If neither is available, open a support ticket with GitHub Education and explain your situation. They sometimes accept alternative proof like a screenshot of your student portal or a letter from your institution’s administration.

In short: provide any official document that confirms you are enrolled, and if your school doesn’t issue standard proof, contact GitHub Education support directly for guidance.