Student Developer Pack Rejected Due to Name Verification Issue

[kushal3030]

🏷️ Discussion Type

Question

💬 Feature/Topic Area

Verification Help & Guidance

Hi everyone,

Title: Student Developer Pack Rejected Due to Name Verification Issue

Hello,

I am a student applying for the GitHub Student Developer Pack.

My application has been rejected multiple times with the message:

"Please ensure that your academic affiliation document contains your last name exactly as it appears in your GitHub billing information."

I have already:

• Updated my GitHub Profile name to "Kushal Reddy Mallampati."
• Updated my GitHub Billing Information to match exactly
• Logged out and logged back into GitHub
• Submitted a school progress report that contains my full name, school name, enrollment code, and principal's signature

The name on my academic document exactly matches the name on my GitHub profile and billing information.

Has anyone experienced a similar issue? If so, what document or steps helped resolve it?

Thank you.
kushalreddy.mallampati2012@gmail.com

[sahare-mayur-0071]

I've seen a few verification issues where the names looked identical at first glance but differed in small ways that affected automated verification.

A few things you may want to double-check:

• Does the academic document show your full legal name, including all surnames and middle names, exactly as they appear in GitHub Billing Information?
• Are there any differences in capitalization, punctuation, initials, abbreviations, or spacing?
• Does the document use a shortened version of your name while GitHub uses the full version (or vice versa)?
• Is the surname clearly identifiable on the document, especially if your institution uses a different name-order convention?

Since the rejection message specifically mentions the last name, it may help to verify whether the surname on the academic document is presented exactly the same way as in GitHub Billing Information.

Could you clarify:

1. Which country is your institution located in?
2. Does the document show your full name on a single line exactly as it appears in GitHub Billing Information?
3. Is the progress report an official school-issued document, or is it primarily an academic report card?

That information may help identify whether the issue is related to name matching or document type.

[kushal3030]

Yes, the academic document shows my full legal name, including all surnames and middle names, exactly as they appear in GitHub billing information. I think yes, there are differences in capitalization. No, both have my full name. In a different order.

I am from India, Andhra Pradesh.
yes it shows.
it is an official report card.

I have added my report card and billing info you can check it.

[kushal3030]

I tried using my school email.

[sahare-mayur-0071]

After seeing the report card and the rejection message, I wonder if the issue may be how GitHub's verification system is parsing the first name and last name rather than the document itself.

Your report card shows:

KUSHAL REDDY MALLAMPATI

Many systems would interpret that as:

• First name: Kushal
• Middle name: Reddy
• Last name: Mallampati

Could you check whether your GitHub Billing Information uses exactly the same first-name/last-name split? Even if the full name matches visually, the verification system may compare the individual first-name and last-name fields separately.

I also notice that the rejection includes a campus-location warning. Even if the name issue is resolved, GitHub may still require either successful location verification or documentation indicating remote/virtual attendance if it believes you are not near a campus location.

Since the report card already shows the current academic year (2025–2026), it may also be worth trying a student ID card, bonafide certificate, or enrollment letter if your school can provide one.

[GARJE-01]

After looking at the rejection notice and the report card, I think there may be two separate issues affecting the application.

The first is the name matching issue. On the report card, the name appears as:

KUSHAL REDDY MALLAMPATI

For many verification systems, that would typically be interpreted as:

• First name: Kushal
• Middle name: Reddy
• Last name: Mallampati

If your GitHub Billing Information has the names split differently (for example, First Name = Kushal Reddy and Last Name = Mallampati, or another variation), the automated verification system may reject the application even though the full name looks identical to a human reviewer.

The second issue is the location warning shown in the rejection notice. GitHub is specifically stating that it believes you are not near a campus location for the selected school. That means even if the name issue is resolved, the application may still require either:

• Successful location verification,
• Browser location permissions enabled,
• No VPN/proxy in use during submission,
• Or a support request if the school's campus information is incorrect in GitHub's database.

One question:

Could you share how your First Name and Last Name are entered in GitHub Billing Information (you can omit any sensitive details)? The exact field split may help identify whether the automated name comparison is failing.