Student Developer Pack rejected after so many attempts using different documents and IDs

[arodriguvk]

🏷️ Discussion Type

Bug

💬 Feature/Topic Area

Verification Help & Guidance

Hi everyone,

I've tried to get the Github Student Developer Pack in many different ways. I've tried using my enrollment letter, using my university ID card, an official transcript, my European Student Card... If I use the last one, it throws me these issues:

• The GitHub account you are using was recently created, and you appear to be having difficulty demonstrating your academic affiliation. Please wait a few days then try again.

• Please ensure that your academic affiliation document contains your first name exactly as it appears in your GitHub billing information. Variations of your name and nicknames are unacceptable.

My name has some accent marks (Álvaro Rodríguez), and I have tried to apply using only capital letters, writing my name using accents marks correctly, writing my name without accent marks... No solution

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[Himanshu-Singh11]

This looks like an issue with GitHub’s automated verification system, especially because names with accent marks can sometimes be matched incorrectly. You can try keeping your GitHub billing/profile name exactly the same as your document, including accents, spacing, and surname order.

Since you have already tried multiple valid documents, the best option is to contact GitHub Education support and request manual verification. Mention that your legal name includes accent marks and attach the same document again along with a screenshot of your GitHub billing/profile name.

[arodriguvk]

Hi, thank you for taking your time to read my problem, I really appreciate it.

I visited Github support page before posting this thread, but it says that they no longer provide manual verification, so I decided not to write to support.

Anyway, I'll give it a try and see what they tell me.

[Himanshu-Singh11]

Thank you for clarifying. I understand now that GitHub Education no longer provides individual manual reviews or status updates for student verification applications.

In that case, the best approach may be to keep trying with the clearest possible document where the full legal name appears on one line and exactly matches the GitHub profile and billing information. If accent marks are causing issues, it may also be worth testing the same name format consistently across GitHub profile, billing details, and the uploaded document.

Since this seems to be caused by the automated verification system, I hope GitHub staff or community moderators can still provide guidance on the correct document format or naming format that works best for cases involving accents.