I am upgrade plan Copilot Pro to Copilot Pro + Billing was collect 2 bill

[arm321689]

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I am upgrade plan Copilot Pro to Copilot Pro + Billing was collect 2 bill
i was open my ticket and no support resolve
https://support.github.com/ticket/personal/0/4492486

[abhitics]

Hi! Looking at the screenshot you shared, I notice that the two $63.88 transactions (July 5 and July 6) are both marked as Declined, while the successful charges are the $29.00 payments.

If those two $63.88 transactions are only showing as Declined in your GitHub payment history, they were likely authorization/payment attempts rather than completed charges. However, if your bank or credit card statement shows that both amounts were actually deducted, then it's a billing issue that only GitHub Support can investigate.

Since you already have an open support ticket, I'd recommend replying to that same ticket with:

Your ticket number.
A screenshot of your bank/card statement showing the duplicate charge (if it was actually posted).
The screenshot of your GitHub payment history.
A request to have the case escalated to the Billing team, as the issue is still unresolved.

If the charges are only pending authorizations, they often disappear automatically within a few business days depending on your bank. If they've been fully posted, GitHub Billing will need to review and issue any appropriate refund.

Hopefully this helps clarify what's happening, and I hope Support gets your case resolved soon.