Invalid copilot token: missing token: 403

[stremovskyy]

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Today I lost connection from all Copilot plugins
GitHub Copilot could not connect to server. Extension activation failed: "Contact Support"
Invalid copilot token: missing token: 403

logged out while I worked
All suggestions with logout/login not helped to me

[nmeln]

EDIT:
as of 16 Feb it works again 👍🏻
Thanks to whoever noticed this thread & reverted this change at Github

---

PREVIOUSLY:

1. Considering it's mostly Ukrainian users having problems.
2. And I've been able to auth just fine under VPN

It looks like Copilot got blocked for Ukraine IPs for some reason :(

I guess they implemented the same restrictions that OpenAI already had in place.
Probably after the yesterday's Copilot For Business release: https://github.com/orgs/community/discussions/47503

[bwaah1]

as for russia, everything is fine, sanctions are working :)

[Drakon5999]

Faced the same problem. Still reproducing

[shenyi-dra]

+1 the same in China.

[shenyi-dra]

Probably they block some particular countries.

[smmoosavi]

same error, but curl https://copilot-proxy.githubusercontent.com/_ping works

[Searge]

yes 😔

❯ curl https://copilot-proxy.githubusercontent.com/_ping 
{"now":1676533234,"status":"ok"}

[Gogeruk]

Still doesn't work. Business as usual it seems...

[DmitryLedentsov]

same proplem, [INFO] [auth] [2023-02-15T17:50:10.535Z] Invalid copilot token: missing token: 403
[ERROR] [default] [2023-02-15T17:50:10.538Z] GitHub Copilot could not connect to server. Extension activation failed: "Contact Support"

[artemudovyk]

Same error. Logout/login/reloading didn't work either.

[Outofscope]

Same error, IntelliJ IDEs, re-login/re-authorization does not help, Ukraine, VPN to Finland helps

[TempnameIRN199]

what vpn service do you use?

[Terli322]

same problem [INFO] [auth] [2023-02-15T19:03:33.181Z] Invalid copilot token: missing token: 403
[ERROR] [default] [2023-02-15T19:03:33.201Z] GitHub Copilot could not connect to server. Extension activation failed: "Contact Support"

[btvd]

Same problem, Win10, VS Code.

[OlegKotok]

[INFO] [auth] [2023-02-15T19:21:23.024Z] Invalid copilot token: missing token: 403
[ERROR] [default] [2023-02-15T19:21:23.026Z] GitHub Copilot could not connect to server. Extension activation failed: "Contact Support"

Ukraine. Free trial.

[bwaah1]

Same error in VSCode

[Okrekso]

The same now. 403

[necrosskull]

[INFO] [auth] [2023-02-15T20:29:40.736Z] Invalid copilot token: missing token: 403
[ERROR] [default] [2023-02-15T20:29:40.736Z] GitHub Copilot Labs could not connect to server. Extension activation failed: "No instance of has been registered.

[aleevsergey]

Same Error from Ukraine for Pycharm

[Victorsoukhov]

Same problem
[INFO] [auth] [2023-02-15T20:34:23.450Z] Invalid copilot token: missing token: 403
[ERROR] [default] [2023-02-15T20:34:23.452Z] GitHub Copilot could not connect to server. Extension activation failed: "Contact Support"
Ubuntu 20.04, MS VSCode

[DimaGitHahahab]

What desktop vpn would you recommend guys? :)

[damikh13]

Turbo VPN seems to do the job for me (siphon vpn didn't fix the issue, but turbo did)

[VadymPogorelov]

Unlimited VPN give free access for Ukrainian users for 1 year!

[OlegKotok]

ClearVPN if you are frim Ukraine

[ITernovtsii]

Can't find any news about the copilot block for Ukraine.
Does anyone know if it's just a bug or a new policy?

[btvd]

I think they fix it soon

[cogscides]

I think they fix it soon

I don't think so

[mhhasani]

doesn't work from Iran for me too.
Of course, there is nothing strange. repetitive for us.

[jakubkoziejj]

Works back in Poland

[HlebKrah]

It just started working for me and for my colleagues in Poland too

[Raff-dev]

Wasn't working in PL over VPN - restarted GitHub Copilot vsc extension and is working back again.

[tuves]

@Karmadon + all:
Thank you for reporting this. The bug fix has now been deployed to production and affected users should be able to connect.

Due to the recency of this incident, we are still investigating the contributing factors and will provide a more detailed update on cause and remediation in the February Availability Report, which we will publish the first Wednesday of March.

We sincerely apologize for any stress and/or frustration this has caused.

[DKisKD]

i resolve my issue ) the problem was in two active GitHub accounts in vscode

Hello, I also have two active Github accounts in vscode, and one of them is certified for copilot. So what shall I do to fix this problem?

[sinecharta]

look on the lower left of VSCode and click on the accounts icon:

[ronl]

i resolve my issue ) the problem was in two active GitHub accounts in vscode

can you provide the steps that worked for you. I am pretty sure this is the same problem for me.

[asmimpulse]

https://monosnap.com/file/uynvlZZvPYoMwobd0pPF3hPoCvpJ7N

1. click on "Accounts"
2. select other account
3. click SignOut
4. restart vscode

[ronl]

@asmimpulse thank you, that worked.

additional info that may or may not have helped... I also disabled the git from my vscode since it was associated with a different account. I set the git.enabled = false

[n-r-w]

1. Buy the cheapest vps in the country where copilot works fine
2. Install the shadowsocks server on it
3. Install the shadowsocks client on your computer with HTTP(S) setup
4. Configure vscode:
   "http.proxyStrictSSL": false, "http.proxyAuthorization": null, "http.proxy": "http://127.0.0.1:1080",
5. Profit

[n-r-w]

Socks does not work with vscode correctly. The shadowsocks client (Shadowsocks-Qt5) allows you to configure a port locally that works over http, and then it forwards everything to the server over socks. This configuration correct and works for me right now.

[Stepashka20]

On my server i used squid to create proxy server. And i dont need install any programs on pc and i can to connect via
"http.proxy": "http://user:pass@ip:port"

[burbilog]

Socks does not work with vscode correctly. The shadowsocks client (Shadowsocks-Qt5) allows you to configure a port locally that works over http, and then it forwards everything to the server over socks. This configuration correct and works for me right now.

that's it. added http branch to v2ray config, set up proxy in vscode and it works now.

[n-r-w]

By the way, under windows it works via socks, I don't know why.

[sld]

I'd like to add if you're using shadowsocks-libev it creates socks5 proxy (not http), so setting "http.proxy": "http://127.0.0.1:1080" in vs code will not work.

I fixed it by using additional proxy pproxy https://pypi.org/project/pproxy/ that tunnels socks5 proxy to http proxy: pproxy -l http://127.0.0.1:1080 -r socks5://127.0.0.1:10877 , where socks5://127.0.0.1:10877 is shadowsocks proxy and http://127.0.0.1:1080 is result http proxy that I put into vs code settings.

[esmaeilsg1]

I am from Iran and get this error:
activation failed: "At this time, Copilot is not available in your location".
But I read this in Site Policy:
https://docs.github.com/en/site-policy/other-site-policies/github-and-trade-controls.

As a result of our advocacy and hard work with U.S. regulators, GitHub has secured a license from the U.S. Treasury Department’s Office of Foreign Assets Control (OFAC) to restore our cloud services to developers in Iran. And we will continue to work with U.S. regulators to secure similar licenses to offer collaboration services to developers in other sanctioned regions, such as Syria and Crimea. We are committed to advocating for the broadest possible developer access, as we believe offering code collaboration services for developers in sanctioned regions makes the global developer community stronger, advances human progress, and supports the enduring U.S. foreign policy of promoting free speech and the free flow of information. For information about the license we secured for developers in Iran, read the blog post.

[bryandaycode]

Not Cool @github-staff 😐

[Ver-Nick]

Same from Russia, everything had been working until yesterday.

I got @github-staff answer on my ticket with that report:

Thanks for reaching out to us. Due to current trade controls, your GitHub account has been restricted from using Copilot. This is a region-based restriction and applies to all users located in Russia and Belarus, and will remain in place for the foreseeable future. Sorry if that wasn't what you were hoping to hear.
Regards,
GitHub Support

Unfortunately, in the near future, it seems that their policy will not change.

That's sad. Copilot was great

[kcostya]

Thank you for handling this properly @github-staff

[erfan-mehraban]

I have a few questions regarding the decision to restrict Copilot in trade-restricted countries. As a user, I'm curious to know why this restriction is necessary, especially during the trial period. Can you please shed some light on the rationale behind this decision?

Additionally, as an open-source platform, GitHub has always advocated for community spirit and free usage of its tools. Is it not against this spirit to restrict the usage of a tool like Copilot in certain countries? I would appreciate it if you could provide some clarity on this as well.

Thank you. @tuves

[reloadlife]

it's funny, they say "As a result of our advocacy and hard work with U.S. regulators, GitHub has secured a license from the U.S. Treasury Department’s Office of Foreign Assets Control (OFAC) to restore our cloud services to developers in Iran. And we will continue to work with U.S. regulators to secure similar licenses to offer collaboration services to developers in other sanctioned regions, such as Syria and Crimea. We are committed to advocating for the broadest possible developer access, as we believe offering code collaboration services for developers in sanctioned regions makes the global developer community stronger, advances human progress, and supports the enduring U.S. foreign policy of promoting free speech and the free flow of information. For information about the license we secured for developers in Iran, read the blog post." and yet we can not use Copilot :))

[aliaminibagh]

GitHub gave me the following answer:

Hello Ali,

Thanks for writing us today, and sorry for the difficulty you're experiencing. I'm afraid that due to current trade controls, your GitHub account cannot make use of Copilot.

While GitHub obtained a license in 2021 to provide cloud services to Iranian users, Copilot is not included in the scope of this license.

I'm sorry if that wasn't what you were hoping to hear.

We want every developer to be able to collaborate on GitHub, and are undertaking efforts to increase Copilot availability around the world, so please know that GitHub will continue to advocate for the right of developers in trade-restricted regions to access tools for code collaboration and communication.

Regards,
GitHub Support

[riZZZhik]

GitHub Next also says that I have no access to Copilot

$ github-copilot-cli auth
Copy this code: XXXX-XXXX

Then press any key to launch the authorization page, paste the code in and approve the access.

Failed to authenticate: GitHub Copilot access is required to use this CLI. Please sign up at https://github.com/features/copilot.

But in my settings it says that I am eligible to use GitHub Copilot for free.

---

[alexander-danilenko]

OpenAI Supported countries and territories

[veldanava]

same

[tuves]

We became aware that Copilot was unavailable in several countries following our efforts to restore access to Ukraine, and on further investigation, we identified the cause as originating from a change we deployed to block Copilot in trade-restricted countries. To prevent this from happening again, we've updated our reporting dashboards to better account for error rates due to trade restrictions and are implementing more robust testing of the trade restriction logic.

[waddalouw]

[INFO] [auth] [2023-03-16T08:16:11.102Z] Invalid copilot token: missing token: 403
[ERROR] [default] [2023-03-16T08:16:11.105Z] GitHub Copilot could not connect to server. Extension activation failed: "Contact Support"

• Visual Studio Code v1.76.2
• GitHub Copilot v1.77.9225

[KenZhang0605]

I encountered the same issue, and I uninstalled the GitHub Copilot extension, then installed GitHub Copilot Nightly instead, and it worked.
Not sure about the difference between the two.

[KenZhang0605]

I switch back to the GitHub Copilot extension again, then it works.

[httpslucasvaz]

It worked for me, thanks!

[sinecharta]

I tried uninstalling and installing again the VS Code Extension but same issue:
[INFO] [auth] [2023-04-06T09:41:44.292Z] Invalid copilot token: missing token: 403
[ERROR] [default] [2023-04-06T09:41:44.295Z] GitHub Copilot could not connect to server. Extension activation failed: "No access to GitHub Copilot found."

[sinecharta]

Thanks to @asminpulse for helping me out, my issue was about having 2 accounts in VSCode.

[asmimpulse]

For those who use copilot with vscode and have two active GitHub accounts, you need to SignOut from other account and restart vscode to fix "Invalid copilot token: missing token: 403" issue

[jedi661]

[INFO] [auth] [2023-04-12T12:43:19.812Z] Invalid copilot token: missing token: 403
You don't have access to GitHub Copilot.

So, you guys provide a tool and it doesn't even work, and this problem has been going on for a while now. Logging in and out doesn't work, reinstalling doesn't help either, and then you want to charge $10 for it. As long as something like this doesn't work properly, develop it properly, especially for a service that is also free. It didn't even work on the first login, and then you can see that the problem has been going on since November.