Need Admin Access

[DP-Savo]

I was told by Danny Kim to contact the "Console Team" to setup my admin access. I did not think a public forum is the place to get support for an issue like this.

this is the message I received from Danny.

For admin access, please post a request in our Github community. My console team can help.

https://github.com/deepgram

Dennis Pedini
Chief Information Security Officer

[deepgram-community[bot]]

Thanks for asking your question. Please be sure to reply with as much detail as possible so the community can assist you efficiently.
_{Consider joining our Discord community for more opportunity to engage with your fellow Deepgram users. You can earn points which can be redeemed for cool stuff by being active in our communities!}

[deepgram-community[bot]]

Hey there! It looks like you haven't connected your GitHub account to your Deepgram account. You can do this at https://community.deepgram.com - being verified through this process will allow our team to help you in a much more streamlined fashion.

[DP-Savo]

Well seeing as I don't have access then I can connect my account.

[deepgram-community[bot]]

It looks like we're missing some important information to help debug your issue. Would you mind providing us with the following details in a reply?

• The programming language you are working in (e.g. JavaScript, Python).
• The deepgram product you are using (e.g Speech to Text, Agent API)
• A request ID that triggered your error or issue.

[DP-Savo]

don't have any if that, i just need access to our account.

[naomi-deepgram]

Heya @DP-Savo~

Very sorry about the noise there! That's the bot we run that forwards these threads to my desk, it is auto-prompting for information I would need for a technical issue.

But in this case, you are correct that it's irrelevant~ This still made it to my internal channels, and I was able to get the context I needed from Danny. The only bit of information I'd like to double check with you is the email address you'd like associated with the admin role

Given that this is a public thread, you are welcome to share that with me privately at naomi.carrigan@deepgram.com if you prefer~