Locked out of my org: GitHub SSO account suspended, can't reach dashboard or upgrade

[starksocialmedia]

My Supabase org signs in via GitHub. GitHub suspended that account, so I have no dashboard access at all — and that also means I can't upgrade to a paid plan, since upgrading is done from inside the dashboard. The support auto-reply suggested upgrading for faster response, which isn't reachable from where I am.

Ticket: SU-475428. I've verified my identity via the emailed link.

GitHub hasn't resolved the suspension after several weeks and gave no timeline. I've already moved the repo to a different GitHub account in good standing, so the code is fine. The only thing still tied to the suspended account is the Supabase org login.

What I'm asking for is one of:

1. Add a second owner to the org using an email I control
2. Convert the org login to email + password, so it no longer depends on GitHub

Either restores access. I'll upgrade to a paid plan the moment I'm back in.

Happy to prove ownership however the team wants — billing details, DNS on the project's domain, or writing a value they specify into a table in the database.

Is there a faster path for account-lockout cases than a free-plan ticket? This is a live production database.

[GaryAustin1]

Account security is running well over a week right now. No way to move you faster in that queue.

BUT if you use chatGPT login with an account with the correct email it will let you in. You can then either change email in account or invite a new account to the orgs.

[starksocialmedia]

It worked! Your are an absolute legend!