Evaluation

TASKS

T1 Selecting and Interpreting threads from different perspectives

• Select threads of high engagement and interpret with other thread features
• Select threads for the October period and interpret the thread features

T2 Facilitating visual thread comparisons

• Identify individuals who are part of all the threads selected from the T1
• Identify individuals who have been highly active (sending & receiving messages) in the threads selected from the T1

T3 Identifying activities in a thread

• Identify individuals who are constantly excluded from the messages in a thread.
• Identify individuals who are passive in a thread

T4 Exploring & Navigating threads

• Did you find anything important and relevant?
• Did you find anything interesting?

T5 Flexible data labelling of threads and marking instances

• What are the different types/classes of E-mail communication identified?
• What happened when multiple types of threads were marked?

Qualitative

1. Which tasks did you find easy to carry out?
2. Which tasks did you find difficult to carry out?
3. Which features in the software did you find easy to use?
4. Which features in the software did you find difficult to use?
5. Do you feel that the software is missing any features beyond those described in the introduction?
6. Did you gain any insights about thread analysis using the software that would be difficult to achieve using your current approach? What were they?
7. Overall, how useful did you find the software?
8. Hypothetically, would you consider using out tool for analysing your organisation’s Email data?