DNS zones not loading

[sandervanzutphen]

Hi all,

i've installed AcmeBot v5 into Azure. Dashboard loading all nicely, however when i go to add a DNS zone the list with available DNS zones is totally empty.

I have setup TransIP as my DNS provider. In the TransIP logs i can see that the API Key is beeing used, so authentication to the provider does not seem to be the problem. No errors show in the Log Stream.

I was wondering if the number of domains could be any issue, but in that case I would have expected an error? I have ~150 domains in the TransIP account.

2026-05-08T08:14:48   [undefined]   Request starting HTTP/1.1 GET http://localhost:34255/dashboard - - -
2026-05-08T08:14:48   [undefined]   Executing endpoint 'StaticPage_Serve'
2026-05-08T08:14:48   [undefined]   Executed endpoint 'StaticPage_Serve'
2026-05-08T08:14:48   [undefined]   Request finished HTTP/1.1 GET https://redacted.azurewebsites.net/dashboard - 200 62148 text/html 19.4288ms
2026-05-08T08:14:48   [undefined]   Request starting HTTP/1.1 GET http://localhost:34255/api/certificates - - -
2026-05-08T08:14:48   [undefined]   Executing endpoint 'GetCertificates_HttpStart'
2026-05-08T08:14:48   [undefined]   Scheduling new GetCertificates_Orchestrator orchestration with instance ID 'a670c24c84ce4872ba8e42f3ee0cfd1c' and 0 bytes of input data.
2026-05-08T08:14:48   [undefined]   Certificate list retrieval orchestration started. InstanceId: a670c24c84ce4872ba8e42f3ee0cfd1c
2026-05-08T08:14:48   [undefined]   Waiting for instance 'a670c24c84ce4872ba8e42f3ee0cfd1c' to complete, fail, or terminate.
2026-05-08T08:14:50   [undefined]   'GetCertificates_Orchestrator' orchestration with ID 'a670c24c84ce4872ba8e42f3ee0cfd1c' started.
2026-05-08T08:14:50   [undefined]   'GetCertificates_Orchestrator' orchestration with ID 'a670c24c84ce4872ba8e42f3ee0cfd1c' completed.
2026-05-08T08:14:50   [undefined]   Executing OkObjectResult, writing value of type 'System.String'.
2026-05-08T08:14:50   [undefined]   Executed endpoint 'GetCertificates_HttpStart'
2026-05-08T08:14:50   [undefined]   Request finished HTTP/1.1 GET https://redacted.azurewebsites.net/api/certificates - 200 - text/plain;+charset=utf-8 2099.7615ms
2026-05-08T08:14:56   [undefined]   Request starting HTTP/1.1 GET http://localhost:34255/api/dns-zones - - -
2026-05-08T08:14:56   [undefined]   Executing endpoint 'GetDnsZones_HttpStart'
2026-05-08T08:14:56   [undefined]   Scheduling new GetDnsZones_Orchestrator orchestration with instance ID 'f6cc5520a0eb4b289f2dcc63a357a70b' and 0 bytes of input data.
2026-05-08T08:14:56   [undefined]   DNS zone retrieval orchestration started. InstanceId: f6cc5520a0eb4b289f2dcc63a357a70b
2026-05-08T08:14:56   [undefined]   Waiting for instance 'f6cc5520a0eb4b289f2dcc63a357a70b' to complete, fail, or terminate.
2026-05-08T08:14:58   [undefined]   'GetDnsZones_Orchestrator' orchestration with ID 'f6cc5520a0eb4b289f2dcc63a357a70b' started.
2026-05-08T08:14:58   [undefined]   'GetDnsZones_Orchestrator' orchestration with ID 'f6cc5520a0eb4b289f2dcc63a357a70b' completed.
2026-05-08T08:14:58   [undefined]   Executing OkObjectResult, writing value of type 'System.String'.
2026-05-08T08:14:58   [undefined]   Executed endpoint 'GetDnsZones_HttpStart'
2026-05-08T08:14:58   [undefined]   Request finished HTTP/1.1 GET https://redacted.azurewebsites.net/api/dns-zones - 200 - text/plain;+charset=utf-8 2047.1128ms

[shibayan]

Since the TransIP DNS Provider implementation is a community contribution, we haven't been able to verify its functionality recently.

I think you can probably check Application Insights to see if errors are occurring when sending requests to TransIP, so could you please give that a try?