Update Zendesk Messaging SDK to Comply with New Google Play Policies #20
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… Play media permissions policy
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This Pull Request updates the Zendesk Messaging SDK from:
to:
Reason for the Update
Google Play has introduced new privacy guidelines for Android apps that restrict the use of
READ_MEDIA_IMAGESandREAD_MEDIA_VIDEOpermissions. Apps requesting these permissions without a valid justification are now being rejected during the review process.Version
2.9.0of the Zendesk Messaging SDK still requests these deprecated permissions, which caused our app to be rejected by the Google Play team.Starting from version
2.18.0, the Zendesk SDK complies with the new requirements by using the Android Photo Picker instead of directly requesting media permissions.Outcome
After upgrading to version
2.18.0, our app successfully passed Google Play’s review and was approved for publication.