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Commercial Support
Mike Perham edited this page May 1, 2020
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Sidekiq offers only community support. Sidekiq Pro and Enterprise offer priority support via email.
I support the current major version and previous major version. If Sidekiq 6.0.7 is the latest version, Sidekiq 6.x and Sidekiq 5.x would be supported.
Covers 1 incident per quarter, with a max response time of 2 working days. Scope is limited to Sidekiq and Sidekiq Pro and Enterprise features and APIs, not the application or infrastructure. For support, email support AT contribsys.com. Please email using the same domain as the original license email or explain your connection to the licensed company.