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History / SIP PBX Trigger Queue Event

Revisions

  • Add routing, queue, recording, AI tools, and callback functionality - Introduced callback capabilities in the queue to allow for customer callbacks. - Updated dispatch logic to handle both live callers and callback scenarios. - Enhanced queue entry with `callback_on` and `play_callback` features. - Ensured that dispatch can reconnect customers if the live caller is no longer present. - Documented testing steps and expected results for the new functionality.

    @andr-04 andr-04 committed May 18, 2026
  • Refactor SIP PBX documentation structure and content - Split the `Respond` actions into dedicated documentation under `SIP PBX Global Recording`. - Update references to `Respond To Record`, `Respond To Auth`, and `Respond To AI Tool` to align with new documentation structure. - Introduce new pages for `SIP PBX Trigger` modes: `Trunk Event`, `Extension Event`, `Queue Event`, and `AI Tool Call`. - Enhance the `Scenarios and Recipes` documentation to reflect changes in recording actions. - Revise troubleshooting section for clarity on recording issues. - Update sidebar navigation to reflect new documentation organization.

    @andr-04 andr-04 committed May 16, 2026