Contact Center control panel and dashboard
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Updated
Mar 20, 2017 - JavaScript
Contact Center control panel and dashboard
A simple library (node module) for Cisco Unified CCE Task Routing
Illustrates a proactive customer pop-up chat using Cisco SocialMiner RESTful APIs
Awesome plugin demonstrating how you can implement an option to have your customers be able to choose to receive a call back when things get busy, instead of waiting on the phone endlessly, without losing their place in line. Similar to how Comcast does it on their customer support lines, etc. Also includes queued voicemail callback capabilities.
VoxImplant Telephone-caller Callback scenario example
A NodeJS middleware boilerplate for enabling webhook-based interaction between Google DialogFlow, Cisco CVP and 3rd party data sources
Build Your Own Contact Center (React client). This is one of the components required for Nexmo's "Contact Center Use Case". You can run it locally or deploy it to Heroku as described below.
Build Your Own Contact Center (Node.js server). This is one of the components required for Nexmo's "Contact Center Use Case". You can run it locally or deploy it to Heroku as described below.
A backend component for Authorization with AXP, as well as proxying the Admin API requests.
This custom widget gives Agents/Supervisors the functionality to set the Caller ID before placing an outbound Voice Call from Workspaces, utilizing the Workspaces Widget Framework methods.
This custom widget gives Agents/Supervisors the functionality to update their matching configuration, whether updating their configured Queues or their Attributes
Voximplant Kit functions allow you to use code in scenarios and Contact Center
This widget embeds meetings in WxCC using Lit
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