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userexperience

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Provide a Unified Customer Service Experience with the communication channels, customer data and ticketing tools provided by a single solution. Customer engagement agents can access to 360o Customer View using Omni-Channel Engagement model, and enable them to process service tickets, using Knowledge Base Search Engine. Bringing all relevant data…

  • Updated Jan 8, 2018
  • Java
Digital-Twin-Note-Taker-Ideation.Dowell

"Digital Twin of Online Meeting Notetaker’', is a concept of DoWell. It can be considered as a digital identity like a live member participating in a live interactive event/meeting/session irrespective of meeting platforms. This is to make a digital replica of the Note taker, who records the essence of the meeting as and when required or continu…

  • Updated Dec 7, 2020
  • Roff

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