💻 Aspiring IT & Cybersecurity Professional | Help Desk Technician
I’m passionate about building secure, efficient, and user-friendly systems. My background combines hands-on technical troubleshooting with a growing foundation in cybersecurity principles, network configuration, and system administration.
- CompTIA Security+ and Network+ fundamentals
- Windows Server Administration & Active Directory
- Network troubleshooting and packet analysis (Wireshark, Cisco Packet Tracer)
- Python scripting for automation and cybersecurity tasks
- Operating Systems: Windows 10/11, Linux (Ubuntu, Kali)
- Networking: VLANs, Static/Dynamic Routing, IPv4/IPv6, DNS/DHCP
- Cybersecurity Tools: Nmap, Wireshark, Nessus, Snort
- Support Tools: Active Directory, Remote Desktop, Microsoft 365 Admin
- Programming/Scripting: Python, PowerShell, Bash
- Hardware: PC builds, hardware diagnostics, system imaging
- 🛡️ Home Network Security Setup — Configured VLANs, WPA3 encryption, and DNS filtering to secure IoT and guest devices.
- ⚙️ Windows Optimization Script — Built a PowerShell automation tool for cleanup, updates, and system performance tuning.
- 🌐 Packet Sniffer (Python) — Developed a basic packet capture tool to monitor and log live network traffic.
- 🗂️ Help Desk Ticket Tracker — Designed a simple web-based dashboard for managing and categorizing support requests.
- CompTIA A+
- CompTIA Network+
- CompTIA Security+
📧 Email: tranandrew21@example.com
💼 LinkedIn: linkedin.com/in/andrew-tran21
🌍 GitHub: github.com/tranandrew21
“Security starts with curiosity — every ticket, every log, every packet tells a story worth understanding.”