COMPATIBILITY WHEN KTC Q24T09 (SKG2409) IN HDR MODE

[lkyu-ly]

After opening HDR in both display and windows, twinkle tray is not able to detect it. Before that I had been using it normally for over a year.

In fact, the detection worked for a short time and displayed three sliders: "Brightness, Contrast, SDR Content Brightness". That might means the monitor has been successfully detected as hdr monitor at that time.

Later, I don't know what specific setting I changed, and since then, the monitor can no longer be detected.

I tried to use "old v1.15.5 detecting mode" or disable some detecting mode but it's not working either.

Here are current informations about this monitor.

What's more, KTC has a slightly functional and long-untouched software called "mcc," which allows users to manage hardware OSD settings on Windows, but now this software also fails to detect the monitor.

I know that according to mcc this could not be a promblem of twinkle tray, however I'm forward to have a way to solve that problem.

Waiting for anyone having the same problem or experience to solve it.

[lkyu-ly]

tt-report-1760582312359.txt
This is a report file I just generated.