Configuration cannot be imported via link, even if the versions are consistent.

[Lwb828]

S51115-21393498.mp4

[oksenina]

@Lwb828 Hello!
Would you mind clarifying the bug details and providing the reproduction steps?

[Lwb828]

Browser – Rain Browser, link: https://agrd.io/vCs9jK. I used this link to sync the backup, opened the link via the browser, and clicked "import" after AdGuard was ready, but AdGuard crashed immediately. Both AdGuard versions are identical and are the latest stable version. To capture a bug more efficiently, I uninstalled the nightly version and installed the stable version.

[oksenina]

@Lwb828 Thank you! We've started working on your issue.
Which exact AdGuard versions did you have this issue on?

[Lwb828]

To capture a hard-to-trigger bug, I uninstalled the nightly version of AdGuard and installed the latest stable version, 4.12.77.

[oksenina]

@Lwb828
In order to troubleshoot this issue, we need to get your application logs.

Here's what we need you to do:

1. Enable debug logging:
   Settings -> General -> Advanced -> Logging level -> Debug.
2. Reproduce the problem, then remember the exact time when it happened.
3. Collect logs:
   Settings -> General -> Advanced -> Export logs and system info.
4. Send this file to qa@adguard.com:
   • include android keyword and 5912 in the subject of your email
   • specify the exact time when the issue occurred

[oksenina]

@Lwb828
Please clarify the phone model and OS version where this configuration transfer issue happened

[Lwb828]

sorry

[Lwb828]

I have two phones, a Meizu Lucky08 and a Meizu 20, both running the latest internal testing system.

[Lwb828]

The bug appears on Meizu 20

[oksenina]

@Lwb828
Thank you for your feedback and your commitment to making the product better!
We have forwarded your report to the development team and are working on a fix for this issue