FAQ

FAQ

Not really frequently asked questions, more just questions that have a simple answer.

Which version of ArcViewer should I use?

This is detailed in a dedicated page.

[Web Version] ArcViewer doesn't load and the browser shows an error "Runtime Error: memory access out of bounds."

This can happen when ArcViewer updates, and is likely an issue with browser caching. A hard refresh (ctrl+F5 in most browsers) appears to consistently fix the issue.

How can I load maps?

Maps can be loaded from a number of sources:

• pasting a map key from Beatsaver (the numbers and letters next to the "key" icon on a map card, or the last bit of a map URL)
• pasting a direct file link to a .zip file containing beatmap files (song, cover image, Info.dat, and the difficulties) for example, a Discord attachment
• selecting a .zip file from your own files by clicking the "open explorer" button
• if you're running the desktop version: you can also select any .dat file from an unzipped beatmap through the file explorer. When loading a map from your local files on the desktop version, zipped or unzipped, you can tap R or click the reload button to immediately update the preview to any changes

How can I report issues?

Reporting issues effectively is very important to getting them actually fixed. You can find more info on how to make a good issue report in the developing guide.