User Profile is error, every Icons on desktop is disappear, and more... #413
Replies: 6 comments 1 reply
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Hi, thank you for the detailed report. First, please do not reinstall the operating system yet. There is currently not enough evidence to conclude that this is a “System Profile & Shell Crash”. That appears to be an AI-generated diagnosis rather than an exact GNOME error message. The missing desktop icons and the failure of the Extensions application may be related to GNOME Shell or one of its extensions. However, because the web browser, Terminal and Text Editor are also slow, we should not assume that an extension is the only cause. High CPU or memory usage, a full filesystem, incorrect permissions in your home directory, or a repeatedly failing user service could produce similar symptoms. Installing another extension-management application through Flatpak will not repair the underlying GNOME Shell session or the system extension packages, so please stop removing or reinstalling extensions for the moment. The safest first test is to create a completely new temporary user: After creating it:
Please report one of these two results:
This test is important:
Please also run the following command block from the affected account: This will create: Please attach that file here, or paste its contents inside a code block. Review it first and remove any personal file names, email addresses or other private information. Please also tell us:
Please do not delete Once we know whether the temporary account works and have the diagnostic output, we can give you a targeted recovery procedure. |
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New Account anduinos-debug is work fine. Process : I ever had problem for 2 time, before this heavy crash. something I forgot the problem and May, I disable something may be it's extensions. ============================================================= `=== OS === Legend: LOAD → Reflects whether the unit definition was properly loaded. 1 loaded units listed. |
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"I think my problem comes from accumulated system errors that I ignored for too long. It has now reached a point where I can't log in normally and have to choose 'Login by GNOME'. On top of that, my user profile is currently broken." |
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Thank you. This diagnostic output is very helpful, and I think we have now found the immediate cause of the problem. The good news is that your AnduinOS installation itself does not appear to be broken. Since the new There are two important findings in your log. First, your root filesystem is almost completely full: Only about 2.1 GB is available to the user. Please address this first. A filesystem this full can cause application databases, caches and other user state to fail in unexpected ways. You can start by checking where the space is being used: du -xhd1 "$HOME" | sort -h
sudo du -xhd1 /var | sort -h
sudo du -xhd1 / | sort -hSome generally safe cleanup commands are: sudo apt clean
flatpak uninstall --unusedPlease try to free at least 10–20 GB before continuing. The second finding is more directly related to the desktop problem. Your log contains this error: This means the per-user Flatpak Document Portal database is corrupted. As a result, This explains very well why the desktop icons disappear, why portal-dependent GNOME applications behave incorrectly, and why the whole desktop becomes unusually slow. I cannot prove from this log alone that the nearly-full filesystem caused the database corruption, but it is a very plausible contributing factor. Therefore, please free disk space first. After you have freed enough disk space, run this from the affected account: systemctl --user stop xdg-desktop-portal.service xdg-document-portal.service
mv ~/.local/share/flatpak/db/documents \
~/.local/share/flatpak/db/documents.corrupt.$(date +%Y%m%d-%H%M%S)Do not delete the backup yet. Then completely log out of the affected user and log back in, or simply reboot the machine. This database contains Document Portal state and file-access grants. Moving it does not delete your actual personal documents, although some Flatpak applications may need to ask for access to previously selected files again. After logging in again, please run: systemctl --user --failed --no-pager
journalctl --user -b \
-u xdg-document-portal.service \
-u xdg-desktop-portal.service \
--no-pagerAlso check whether:
For now, please do not remove or reinstall GNOME extensions, reset all GNOME settings, delete If the problem remains after repairing the Document Portal database and freeing disk space, please post the two command outputs above and we can continue from there. |
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Primary disk had 3gb free space. (root / home here.) |
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Please clean up files and prepare at least 10-20GB free space. You can run: baobabTo diagnose. |
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I found the error. Thank you for helping correct the error.
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I start the system and everything slowly, I lose every icon on desktop it's disappear. starting web browser is slow, everything slow including open terminal and text-editor too.
I found the error showing relate profile, I forgot to capture the screen. I try open extension dialog showing only enable-disable button no other feature in there. I try remove Extensions with Anduin and install again is not helping. try add extension with flatpack is not dissolve too.
I check disk is no error. I try correct the error and asking AI for helping, is not dissolve the problem. Can you helping guide me?
May be related Extensions? Icons in File Manager Dialog is change look like kde icons?
May be I dig in the problem and deep in system conflict.
I enable Extensions, that show "something's gone wrong we're very sorry, but it was not possiible.... Make sure you are logged into GNOME and try again."
AI Tell me "System Profile & Shell Crash", AI Guide me move out data and new install Linux.
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