Create a new site: "Purchase a plan" button does not work.

[CacheMeOwside]

Context and steps to reproduce

While trying to create a new site using the "Use a domain I own" button, I am taken to a page where I see the "Purchase a plan" button. Clicking on the button does not do anything, and throws a console error.

Purchase.a.plan.button.mp4

Please note that I only saw the "Purchase a plan" button once. Every other time I tried to reproduce this, I was always taken to a page that had the "Select" button, which redirected me to a page to choose a plan for my website, and allowed me to go ahead and purchase it.

CleanShot.2025-03-24.at.19.57.27.mp4

The only time the "Purchase a plan" button was displayed was the first time I tried to create a new site using a domain. Here are the steps I followed:

1. Link - https://wordpress.com/sites. Click on "Add new site", and choose WordPress.com.
2. Click on "Use a domain I own".
3. Enter a domain name, and click on "Continue".
4. Click on "Purchase a plan". Nothing happens after that.

Site owner impact

Fewer than 20% of the total website/platform users

Severity

Major

What other impact(s) does this issue have?

Platform revenue

If a workaround is available, please outline it here.

No response

Platform

Simple

[github-actions]

OpenAI suggested the following labels for this issue:

• [Feature Group] Plans & Upgrades: The issue concerns the functionality of purchasing plans, which is directly tied to plans and upgrades.
• [Feature] Checkout: The problem specifically relates to the checkout process when trying to purchase a plan.
• [Feature] Customer Seller Experience: The issue affects the overall customer experience while attempting to purchase services on the platform.