feat(ticketing): add sla policies CUD, reorder, definitions#87
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Adds CreateSlaPolicyCmd/UpdateSlaPolicyCmd dataclasses, mapper, and API client methods for create, update, delete, reorder, and list_definitions. Service exposes a **fields kwargs API consistent with macros/triggers/automations/views. Integration tests cover every endpoint end-to-end; unit tests achieve 100% coverage across all five SLA policy modules. Refs #79 Co-Authored-By: Claude Opus 4.7 (1M context) <noreply@anthropic.com>
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| SlaPolicyCmd: TypeAlias = CreateSlaPolicyCmd | UpdateSlaPolicyCmd |
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Summary
Refs #79
Test plan
🤖 Generated with Claude Code