Troubleshooting

Q: I received a PHP Fatal Error when I installed Bad Behavior and now my site doesn’t work at all! Or, I got the “white screen of death”!

A: This occurs when one or more of Bad Behavior’s files was not uploaded completely or was corrupted during (or after) upload. If you’re using FTP, be sure to set your FTP client to upload files with the extensions .php and .ini in ASCII mode. If this doesn’t help, try uploading with a different FTP client, or use SFTP.

If you still get a fatal error, make a copy of the error message (if you get the white screen of death, the error message is logged on the server; ask your web host for a copy) and then send it to me and I’ll try to help you.