Common issues,errors & solutions

Here we describe common issues and errors that can occur, and also how to solve them.

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The plugin can't load order state status.

This could be due to that the theme is caching the plugins files. If any of the following folders exist in the path /themes/active_theme/modules/ they should be deleted:

• billmatepartpayment
• billmatebank
• billmatecardpay
• billmateinvoice

If the theme requires them, they will be automatically added again.