FraudGuardAI

Salesforce Embedded Messaging based AI chatbot for Fraud Detection and Reporting.

FraudGuardAI 🛡️

FraudGuardAI is an AI-driven chatbot built using Salesforce Embedded Messaging to help users quickly report fraud, unauthorized transactions, and suspicious activity.

🚀 Features

• Instant chatbot support for fraud reporting
• Handles Unauthorized Transactions, Account Access Issues, Suspicious Emails
• Option to escalate chats to human fraud agents
• Built on Salesforce Enhanced Messaging Platform
• Embedded in a local HTML page for easy testing

🛠️ Built With

• Salesforce Embedded Messaging
• Salesforce Messaging Channel and Embedded Deployment
• Visual Studio Code + Live Server
• JavaScript + HTML
• Browser DevTools for debugging

📚 How to Run Locally

1. Clone this repository.
2. Open FraudGuardAI_Test.html in Visual Studio Code.
3. Install Live Server extension.
4. Right-click the HTML file ➔ Open with Live Server.
5. Bot will appear on http://127.0.0.1:5500.

📸 Screenshots

(Add screenshots folder if needed later.)

⚡ Future Improvements

• NLU integration for smarter intent detection
• Multi-language support
• Mobile app integration

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Built with ❤️ during a hackathon to make banking fraud reporting smarter and faster.