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Training and support

Mollie Bates edited this page Jul 31, 2016 · 12 revisions

To-dos before full DC-line Release (goal: 8/22/2016-ish)

  • Pick an official launch date! Should be a Monday and should not be Labor Day. 8/22!
  • Train system admins beyond Colin
  • Teach CMDs how to file a bug on GitHub
  • Build a new, fallback excel spreadsheet in case system fails; document how to find and use
  • Load previous two weeks (?) of data into the system (somehow - manual?)
  • Lock existing excel spreadsheet on the day we launch to DC-line so CMs are forced to use the system

Training session

  • Week of 8/15/2016
  • Train the first six weeks of CMs on the DC call line

Training manual

TK

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