Error generating QR code.

[previdprocessos-hashch]

Bem-vido!

• Sim, pesquisei problemas semelhantes no GitHub e não encontrei nenhum.

O que você fez?

An error occurred while generating a QR code.

I uninstalled and reinstalled the Evolution API via Easypanel.

The line "CONFIG_SESSION_PHONE_VERSION=" no longer appears.

I tried adding it and updating to the latest version, but the error persists.

O que você esperava?

An error occurred while generating a QR code.

I uninstalled and reinstalled the Evolution API via Easypanel.

The line "CONFIG_SESSION_PHONE_VERSION=" no longer appears.

I tried adding it and updating to the latest version, but the error persists.

O que vc observou ao invés do que esperava?

An error occurred while generating a QR code.

I uninstalled and reinstalled the Evolution API via Easypanel.

The line "CONFIG_SESSION_PHONE_VERSION=" no longer appears.

I tried adding it and updating to the latest version, but the error persists.

Capturas de Tela/Vídeos

An error occurred while generating a QR code.

I uninstalled and reinstalled the Evolution API via Easypanel.

The line "CONFIG_SESSION_PHONE_VERSION=" no longer appears.

I tried adding it and updating to the latest version, but the error persists.

Qual versão da API você está usando?

An error occurred while generating a QR code.

I uninstalled and reinstalled the Evolution API via Easypanel.

The line "CONFIG_SESSION_PHONE_VERSION=" no longer appears.

I tried adding it and updating to the latest version, but the error persists.

Qual é o seu ambiente?

Windows

Outras expecificações do ambiente

An error occurred while generating a QR code.

I uninstalled and reinstalled the Evolution API via Easypanel.

The line "CONFIG_SESSION_PHONE_VERSION=" no longer appears.

I tried adding it and updating to the latest version, but the error persists.

Se aplicável, cole a saída do log

An error occurred while generating a QR code.

I uninstalled and reinstalled the Evolution API via Easypanel.

The line "CONFIG_SESSION_PHONE_VERSION=" no longer appears.

I tried adding it and updating to the latest version, but the error persists.

Notas Adicionais

An error occurred while generating a QR code.

I uninstalled and reinstalled the Evolution API via Easypanel.

The line "CONFIG_SESSION_PHONE_VERSION=" no longer appears.

I tried adding it and updating to the latest version, but the error persists.

[emretaskiran1]

I have same issue.

[mkfyasar]

@emretaskiran1 çözebildin mi sorunu

I have same issue.

[Joao-Guthembergue]

Estou enfrentando a mesma oportunidade, o QR code nem está sendo gerado, já reiniciei e fica pegando por poucos segundos e desconectando logo em seguida. Estou na V2.2.3

[emretaskiran1]

@emretaskiran1 çözebildin mi sorunu

I have same issue.

Estou enfrentando a mesma oportunidade, o QR code nem está sendo gerado, já reiniciei e fica pegando por poucos segundos e desconectando logo em seguida. Estou na V2.2.3

Bem-vido!

• Sim, pesquisei problemas semelhantes no GitHub e não encontrei nenhum.

O que você fez?

An error occurred while generating a QR code.

Evet sorunu çözdüm. Sorunun nedeni, bizim docker-compose.yml dosyasında çok çok eski bir sürüm kullanmamızmış. v2.2.3'ü kullanıyormuşuz, çünkü Dokploy hazır template sundu ve oradaki evolution api'ye ait olan docker image'nın linki çok eskiydi. Oysa güncel sürüm v2.3.6'dır.
https://github.com/EvolutionAPI/evolution-api/releases

Sorunu şöyle çözdüm:
İlk önce Evolution API'nin github repo'sunu inceledim. Şu 2 dosya işime çok yaradı:
https://github.com/EvolutionAPI/evolution-api/blob/main/docker-compose.yaml
https://github.com/EvolutionAPI/evolution-api/blob/main/env.example
Bu 2 dosyada zaten ayarlar vardı.
Ardından kendime göre gerekli ayarları yaptım ve çalıştırınca hem sürüm güncellendi ve hem de sorun çözüldü.
Fikir vermesi için Dokploy'da kullandığım kendi dosyalarımı paylaşıyorum.
Kendi docker-compose.yml dosyam:

volumes:
  evolution-app-data:
  evolution-db-data:
  evolution-redis-data:

networks:
  dokploy-network:
    external: true

services:
  evolution-app:
    image: evoapicloud/evolution-api:latest
    container_name: evolution-app
    pull_policy: always
    restart: unless-stopped
    expose:
      - 8080
    networks:
      - dokploy-network
    environment:
      - SERVER_URL=${SERVER_URL}
      - AUTHENTICATION_TYPE=${AUTHENTICATION_TYPE}
      - AUTHENTICATION_API_KEY=${AUTHENTICATION_API_KEY}
      - AUTHENTICATION_EXPOSE_IN_FETCH_INSTANCES=${AUTHENTICATION_EXPOSE_IN_FETCH_INSTANCES}
      - LANGUAGE=${LANGUAGE}
      - CONFIG_SESSION_PHONE_CLIENT=${CONFIG_SESSION_PHONE_CLIENT}
      - CONFIG_SESSION_PHONE_NAME=${CONFIG_SESSION_PHONE_NAME}
      - TELEMETRY=${TELEMETRY}
      - TELEMETRY_URL=${TELEMETRY_URL}
      - DATABASE_ENABLED=${DATABASE_ENABLED}
      - DATABASE_PROVIDER=${DATABASE_PROVIDER}
      - DATABASE_CONNECTION_URI=${DATABASE_CONNECTION_URI}
      - DATABASE_SAVE_DATA_INSTANCE=${DATABASE_SAVE_DATA_INSTANCE}
      - DATABASE_SAVE_DATA_NEW_MESSAGE=${DATABASE_SAVE_DATA_NEW_MESSAGE}
      - DATABASE_SAVE_MESSAGE_UPDATE=${DATABASE_SAVE_MESSAGE_UPDATE}
      - DATABASE_SAVE_DATA_CONTACTS=${DATABASE_SAVE_DATA_CONTACTS}
      - DATABASE_SAVE_DATA_CHATS=${DATABASE_SAVE_DATA_CHATS}
      - DATABASE_SAVE_DATA_LABELS=${DATABASE_SAVE_DATA_LABELS}
      - DATABASE_SAVE_DATA_HISTORIC=${DATABASE_SAVE_DATA_HISTORIC}
      - CACHE_REDIS_ENABLED=${CACHE_REDIS_ENABLED}
      - CACHE_REDIS_URI=${CACHE_REDIS_URI}
      - CACHE_REDIS_PREFIX_KEY=${CACHE_REDIS_PREFIX_KEY}
      - CACHE_REDIS_SAVE_INSTANCES=${CACHE_REDIS_SAVE_INSTANCES}
    volumes:
      - evolution-app-data:/evolution/instances
    depends_on:
      evolution-db:
        condition: service_healthy
      evolution-redis:
        condition: service_healthy

  evolution-frontend:
    image: evoapicloud/evolution-manager:latest
    container_name: evolution-frontend
    pull_policy: always
    restart: unless-stopped
    ports:
      - 3002:80
    networks:
      - dokploy-network
    depends_on:
      evolution-db:
        condition: service_healthy
      evolution-redis:
        condition: service_healthy
  
  evolution-db:
    image: postgres:17-alpine
    container_name: evolution-db
    pull_policy: always
    restart: unless-stopped
    command:
      - postgres
      - -c
      - max_connections=1000
      - -c
      - listen_addresses=*
    expose:
      - 5432
    networks:
      - dokploy-network
    environment:
      - POSTGRES_DB=${POSTGRES_DATABASE}
      - POSTGRES_USER=${POSTGRES_USERNAME}
      - POSTGRES_PASSWORD=${POSTGRES_PASSWORD}
    volumes:
      - evolution-db-data:/var/lib/postgresql/data
    healthcheck:
      test: ['CMD-SHELL', 'pg_isready -h localhost -U ${POSTGRES_USERNAME} -d ${POSTGRES_DATABASE}']
      interval: 5s
      timeout: 5s
      retries: 10

  evolution-redis:
    image: redis:7-alpine
    container_name: evolution-redis
    pull_policy: always
    restart: unless-stopped
    command: >
      redis-server --port 6379 --appendonly yes
    expose:
      - 6379
    networks:
      - dokploy-network
    volumes:
      - evolution-redis-data:/data
    healthcheck:
      test: ["CMD", "redis-cli", "ping"]
      interval: 10s
      timeout: 3s
      retries: 3

Şu da Dokploy'da Environment (yani .env) ayarlarım:

SERVER_NAME=evolution
SERVER_TYPE=http
SERVER_PORT=8080
SERVER_URL=https://evo.yourdomain.com --> KENDİ SUBDOMAIN'İNİ YAZ.
AUTHENTICATION_TYPE=apikey
AUTHENTICATION_API_KEY=KENDİ ŞİFRENİ YAZ
AUTHENTICATION_EXPOSE_IN_FETCH_INSTANCES=true
LANGUAGE=en
CONFIG_SESSION_PHONE_CLIENT=Evolution API
CONFIG_SESSION_PHONE_NAME=Chrome
# CONFIG_SESSION_PHONE_VERSION=2.3000.1029241508
TELEMETRY=false
TELEMETRY_URL=
POSTGRES_DATABASE=evolution
POSTGRES_USERNAME=postgresql
POSTGRES_PASSWORD=KENDİ ŞİFRENİ YAZ
DATABASE_ENABLED=true
DATABASE_PROVIDER=postgresql
DATABASE_CONNECTION_URI=postgres://${POSTGRES_USERNAME}:${POSTGRES_PASSWORD}@evolution-db:5432/${POSTGRES_DATABASE}
DATABASE_SAVE_DATA_INSTANCE=true
DATABASE_SAVE_DATA_NEW_MESSAGE=true
DATABASE_SAVE_MESSAGE_UPDATE=true
DATABASE_SAVE_DATA_CONTACTS=true
DATABASE_SAVE_DATA_CHATS=true
DATABASE_SAVE_DATA_LABELS=true
DATABASE_SAVE_DATA_HISTORIC=true
DATABASE_SAVE_IS_ON_WHATSAPP=true
DATABASE_SAVE_IS_ON_WHATSAPP_DAYS=7
DATABASE_DELETE_MESSAGE=true
CACHE_REDIS_ENABLED=true
CACHE_REDIS_URI=redis://evolution-redis:6379/6
CACHE_REDIS_PREFIX_KEY=evolution
CACHE_REDIS_SAVE_INSTANCES=true
CACHE_REDIS_TTL=604800
N8N_ENABLED=true

# MINIO Use SSL - Environment variables
# S3_ENABLED=true
# S3_ACCESS_KEY=access_key_id
# S3_SECRET_KEY=secret_access_key
# S3_BUCKET=bucket_name
# S3_PORT=443
# S3_ENDPOINT=s3.domain.com
# S3_USE_SSL=true
# S3_REGION=eu-south