[Hardware]: Doesn't really work on Paper Pro Move

[roklipni]

Desktop OS

Windows 11

reMarkable Device

reMarkable Paper Pro

reMarkable OS Version

v3.24.1.0

[roklipni]

app-20260321.log_20260321_080640.log

Great work on the app, congratulations 👍

My Remarkable Paper Pro Move is currently not working properly - screenshots are below. I can see the file structure, I've signed into my Onenote (Micorosft) account, but other than that I cannot make it work.

[Excustic]

Hi!
Thank you for bringing this to my attention, this was happening because the v1.0.0-alpha version was marked as pre-release, which prevented from the program fetching any actual viable releases.
You should see a 'Missing firmware' pop in the application, press fix it and wait a couple of seconds for it to deploy.

You can confirm the daemon is running on your tablet by heading to settings.

[roklipni]

Great, that did it 👍

But now I face a different issue - I can select documents, but it shows 0 pages and no notebooks are shown

But I'll fidget around 🥇

[Excustic]

Great! The My Notebooks section will show OneNote notebooks - I should probably make it clearer in the UI.
To see your new generated notebooks on OneNote try this:

• To enable instant syncing - tweak the sync interval setting to 10 seconds in the Settings tab
• Jot down something on one of the document that were selected in the File Browser section, make sure you close it first (this triggers the file modification event in reMarkable's OS)
• Head over to the Sync Status tab. You should see the file starting to upload after a couple of seconds, at the end you will see a link attached to the page.
• Alternatively, you can head back to the Dashboard tab and see your new generated OneNote notebook.

Hope this helps! Let me know if it works for you and if you think there's any way I can improve the UX. I reckon I should elaborate a bit more in the Usage section of the README

[roklipni]

Thank you. My expectation would be to see my OneNote notebooks and to select where I'd like the Remarkable notes to be synced. I will play around and see if I have any ideas for improvements 👍

[roklipni]

Hmm, I didn't manage to make I sync. I changed the interval to 10 sec, opened a file and made some changes, closed it, but nothing has appeared in the Sync status or Dashboard.

My suggestion would be to select a notebook and have a Sync button next to it. That would trigger the sync to OneNote directly.

[Excustic]

Thanks for the feedback, it would be very sensible for the app to have manual sync control.

Hmm, I didn't manage to make I sync. I changed the interval to 10 sec, opened a file and made some changes, closed it, but nothing has appeared in the Sync status or Dashboard.

Can you attach your app.log, watcher.log and httpclient.log together in a zip here?

[roklipni]

Here are the log files

rmOneNoteLog.zip

[Excustic]

I suspect it's a firewall issue as I've experienced it as well working on a public network.
I've configured the new version to open the port on public and private networks.

Try out the new released version and see if it gets solved - before that make sure you uninstall the program and select remove local data option to make sure you're on a clean install.

If it still doesn't work (hopefully not) you can open administrator powershell and try the following:
netsh advfirewall firewall show rule name="rmOneNoteSync" to ensure the rule has been set properly.
netsh http show urlacl url=http://+:34983/ to ensure the system allows access for the user to run services that can listen to traffic on this port.

in case one of these return empty outputs let me know