[HOLD for payment 2023-06-13] [$1000] IOS - Close account - Unable close account via round brackets ( ) missing on keyboard.

[kbecciv]

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Action Performed:

1. Launch app and login with phone account
2. Navigate to Settings > Security > Close account
3. Try to enter account how it present in app (630) 917-7596

Expected Result:

Able to enter phone number: (630) 917-7596

Actual Result:

Unable close account via round brackets ( ) missing on keyboard and copy doesn't work for iOS App as well. Different format for phone number App not accepted.

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

• Android / native
• Android / Chrome
• iOS / native
• iOS / Safari
• MacOS / Chrome / Safari
• MacOS / Desktop

Version Number: 1.3.13.0

Reproducible in staging?: Yes

Reproducible in production?: Yes

If this was caught during regression testing, add the test name, ID and link from TestRail:

Email or phone of affected tester (no customers):

Logs: https://stackoverflow.com/c/expensify/questions/4856

Notes/Photos/Videos: Any additional supporting documentation

Bug6052558_RPReplay_Final1683845350.mp4

Expensify/Expensify Issue URL:

Issue reported by: Applause - Internal Team

Slack conversation:

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[melvin-bot]

Triggered auto assignment to @sophiepintoraetz (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details.

[melvin-bot]

Bug0 Triage Checklist (Main S/O)

• This "bug" occurs on a supported platform (ensure Platforms in OP are ✅)
• This bug is not a duplicate report (check E/App issues and #expensify-bugs)
  • If it is, comment with a link to the original report, close the issue and add any novel details to the original issue instead
• This bug is reproducible using the reproduction steps in the OP. S/O
  • If the reproduction steps are clear and you're unable to reproduce the bug, check with the reporter and QA first, then close the issue.
  • If the reproduction steps aren't clear and you determine the correct steps, please update the OP.
• This issue is filled out as thoroughly and clearly as possible
  • Pay special attention to the title, results, platforms where the bug occurs, and if the bug happens on staging/production.
• I have reviewed and subscribed to the linked Slack conversation to ensure Slack/Github stay in sync

[Pujan92]

Proposal

Please re-state the problem that we are trying to solve in this issue.

Round bracket missing for the IOS - close account text input keyboard

What is the root cause of that problem?

For the contact method text input we are providing wrong keyboard type, I think it is due to we are only allowing email id earlier.

App/src/pages/settings/Security/CloseAccountPage.js

Line 122 in 2376b77

keyboardType={CONST.KEYBOARD_TYPE.EMAIL_ADDRESS}

What changes do you think we should make in order to solve the problem?

We can remove this specific keyboard type setup to make it default which enables the round bracket in the keyboard for ios.

[melvin-bot]

@sophiepintoraetz Uh oh! This issue is overdue by 2 days. Don't forget to update your issues!

[sophiepintoraetz]

Running into a spot of bother about triaging this

[melvin-bot]

Triggered auto assignment to @dylanexpensify (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details.