[HOLD for payment 2023-12-28] [$500] Chat - Avatar of a new user changes when switching from offline to online

[lanitochka17]

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Action Performed:

1. Go to https://staging.new.expensify.com/
2. Go offline
3. Click FAB icon and select new chat
4. Enter new email and create new chat
5. type @
6. Verify the suggestion list shows custom avatars for users that have them
7. Now type the email of the new user that the conversation was just created
8. Verify the suggestion list shows the same default avatar for that user as elsewhere (chat header, LHN etc)
9. Send a message @‘ing the new user
10. Verify the mentioned email address is displayed in the chat and highlighted
11. Go online
12. Verify it’s still displayed and highlighted, and that the avatar doesn’t change.

Expected Result:

The avatar of the user should not change

Actual Result:

The avatar of the user changes once the device is online

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

• Android / native
• Android / Chrome
• iOS / native
• iOS / Safari
• Windows / Chrome
• MacOS / Desktop

Version Number: 1.3.75-0

Reproducible in staging?: Yes

Reproducible in production?: Yes

If this was caught during regression testing, add the test name, ID and link from TestRail:

Email or phone of affected tester (no customers):

Logs: https://stackoverflow.com/c/expensify/questions/4856

Notes/Photos/Videos: Any additional supporting documentation

2023-09-29.16-02-04.mp4

Expensify/Expensify Issue URL:

Issue reported by: Applause - Internal Team

Slack conversation:

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Upwork Automation - Do Not Edit

• Upwork Job URL: https://www.upwork.com/jobs/~019f97d031d4b4165c
• Upwork Job ID: 1711886127778775040
• Last Price Increase: 2023-11-25

Issue Owner

Current Issue Owner: @JmillsExpensify

[melvin-bot]

Triggered auto assignment to @JmillsExpensify (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details.

[melvin-bot]

Bug0 Triage Checklist (Main S/O)

• This "bug" occurs on a supported platform (ensure Platforms in OP are ✅)
• This bug is not a duplicate report (check E/App issues and #expensify-bugs)
  • If it is, comment with a link to the original report, close the issue and add any novel details to the original issue instead
• This bug is reproducible using the reproduction steps in the OP. S/O
  • If the reproduction steps are clear and you're unable to reproduce the bug, check with the reporter and QA first, then close the issue.
  • If the reproduction steps aren't clear and you determine the correct steps, please update the OP.
• This issue is filled out as thoroughly and clearly as possible
  • Pay special attention to the title, results, platforms where the bug occurs, and if the bug happens on staging/production.
• I have reviewed and subscribed to the linked Slack conversation to ensure Slack/Github stay in sync

[melvin-bot]

@JmillsExpensify Whoops! This issue is 2 days overdue. Let's get this updated quick!

[melvin-bot]

@JmillsExpensify Eep! 4 days overdue now. Issues have feelings too...

[melvin-bot]

@JmillsExpensify Now this issue is 8 days overdue. Are you sure this should be a Daily? Feel free to change it!

[JmillsExpensify]

Oh huh, good catch. I'm not sure why that's happening, but I agree that it shouldn't.

[melvin-bot]

Job added to Upwork: https://www.upwork.com/jobs/~019f97d031d4b4165c