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[$500] BA - Error message for wrong account number does not appear, unexpected error instead #35533

@lanitochka17

Description

@lanitochka17

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Version Number: 1.4.34-1
Reproducible in staging?: Y
Reproducible in production?: Not able to test on production
If this was caught during regression testing, add the test name, ID and link from TestRail: https://expensify.testrail.io/index.php?/tests/view/4255853
Email or phone of affected tester (no customers):
Logs: https://stackoverflow.com/c/expensify/questions/4856
Expensify/Expensify Issue URL:
Issue reported by: Applause - Internal Team
Slack conversation:

Action Performed:

Pre-requisite: user must be logged in and have created a Workspace

  1. Go to Settings > Workspaces > Select Workspace > Bank account
  2. Select "Connect online with Plaid"
  3. Go trough the add bank account process, select Chase and the account ending with 1111
  4. Enter the Routing number
  5. On the account number field, enter "1111222233334444"
  6. Click on "Continue"

Expected Result:

An error message should be displayed: "Your account number should end with 1111"

Actual Result:

Another error message is displayed: "An unexpected error occurred while trying to add your bank account. Please try again": An unexpected error occurred while trying to add your bank account. Please try again.

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

  • Android: Native
  • Android: mWeb Chrome
  • iOS: Native
  • iOS: mWeb Safari
  • MacOS: Chrome / Safari
  • MacOS: Desktop

Screenshots/Videos

Add any screenshot/video evidence

Bug6362939_1706737360781.bandicam_2024-01-31_14-28-31-607.mp4

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  • Upwork Job ID: 1752870011138125824
  • Last Price Increase: 2024-02-01

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