[Due for payment 2025-03-31] [$250] mWeb - Chat - Chat is not autoscrolled when receiving a payment with chat opened

[IuliiaHerets]

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Version Number: 9.1.4-0
Reproducible in staging?: Yes
Reproducible in production?: Yes
Email or phone of affected tester (no customers): ibellicotest+298@gmail.com
Issue reported by: Applause Internal Team
Device used: Motorola MotoG60 - Android 12 - Chrome
App Component: Chat Report View

Action Performed:

1. Open the staging.new.expensify.com website.
2. Open conversation with user B.
3. If there are no messages or content, send some messages to make the chat scrollable.
4. Without navigating out of the conversation, switch to user B account.
5. User B, open chat with User A.
6. Tap on "+" button and select "Pay Someone"
7. Complete the payment flow and submit it to chat.
8. Switch to user A account again.
9. Check the chat behaviour when the payment is received.

Expected Result:

Chat should be automatically autoscrolled when the payment is received.

Actual Result:

Chat is not autoscrolled when a payment is received and the preview can´t be seen without scrolling down manually.

Workaround:

Unknown

Platforms:

• Android: Standalone
• Android: HybridApp
• Android: mWeb Chrome
• iOS: Standalone
• iOS: HybridApp
• iOS: mWeb Safari
• MacOS: Chrome / Safari
• MacOS: Desktop

Screenshots/Videos

Bug6750690_1740208770825.Autoscrolled.mp4

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• Upwork Job URL: https://www.upwork.com/jobs/~021894557893116251208
• Upwork Job ID: 1894557893116251208
• Last Price Increase: 2025-02-26

[melvin-bot]

Triggered auto assignment to @Christinadobrzyn (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

[daledah]

Proposal

Please re-state the problem that we are trying to solve in this issue.

Chat is not autoscrolled when a payment is received and the preview can´t be seen without scrolling down manually.

What is the root cause of that problem?

As usual, we don't scroll to bottom if there's new message from someone

What changes do you think we should make in order to solve the problem?

We can adjust the condition here to check if it's the payment action, so we should scroll to bottom

What specific scenarios should we cover in automated tests to prevent reintroducing this issue in the future?

None

What alternative solutions did you explore? (Optional)

Reminder: Please use plain English, be brief and avoid jargon. Feel free to use images, charts or pseudo-code if necessary. Do not post large multi-line diffs or write walls of text. Do not create PRs unless you have been hired for this job.

[melvin-bot]

Job added to Upwork: https://www.upwork.com/jobs/~021894557893116251208

[Christinadobrzyn]

I think this can be external.

[melvin-bot]

Triggered auto assignment to Contributor-plus team member for initial proposal review - @rayane-d (External)