Distance - Error displayed after creating a distance expense offline and going online

[jponikarchuk]

If you haven’t already, check out our contributing guidelines for onboarding and email contributors@expensify.com to request to join our Slack channel!

---

Version Number: v9.1.16-2
Reproducible in staging?: Yes
Reproducible in production?: No
If this was caught on HybridApp, is this reproducible on New Expensify Standalone?: Yes, reproducible on both
If this was caught during regression testing, add the test name, ID and link from TestRail: https://expensify.testrail.io/index.php?/tests/view/5782592&group_by=cases:section_id&group_id=294997&group_order=asc
Email or phone of affected tester (no customers): N/A
Issue reported by: Applause Internal Team
Device used: Windows 10 / Chrome
App Component: Money Requests

Action Performed:

1. Go to https://staging.new.expensify.com/ and log in as a new Gmail account
2. Navigate to a workspace chat
3. Disable the internet connection
4. Click on the "+" button
5. Select "Submit expense"
6. Click on the "Distance" tab
7. Click on "Start"
8. Enter a destination - E,g "45n N Beach Rd, FL"
9. Enter a new destination
10. Enter the "Finish" address - e.g "Beach Access Path, Sunny Isles Beach, FL"
11. Click on Save
12. Click on the "Submit" button
13. Click on the expense
14. Enable the internet connection

Expected Result:

Verify the distance expense is not greyed out
Verify the map loads and displays the trip road
Verify the details of the miles and amount are displayed

Actual Result:

After creating a new distance expense offline and going online again, the distance expense displays an error. When clicking the "X" button on the error message, the expense disappears.

Workaround:

Unknown

Platforms:

• Android: Standalone
• Android: HybridApp
• Android: mWeb Chrome
• iOS: Standalone
• iOS: HybridApp
• iOS: mWeb Safari
• MacOS: Chrome / Safari
• MacOS: Desktop

Screenshots/Videos

1.mp4

View all open jobs on GitHub

Issue Owner

Current Issue Owner: @mountiny

[melvin-bot]

Triggered auto assignment to @isabelastisser (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

[jponikarchuk]

Not reproducible in Production

bandicam.2025-03-21.15-37-08-273.mp4

[isabelastisser]

Not reproducible; closing.

[isagoico]

@isabelastisser We're able to consistently reproduce this issue ad it's not reproducible in prod. Do we still want to keep it closed?

bandicam.2025-03-21.18-33-30-134.mp4

[isabelastisser]

Thanks for the heads up, @isagoico! Reopening it.

[melvin-bot]

Triggered auto assignment to @mountiny (DeployBlockerCash), see https://stackoverflowteams.com/c/expensify/questions/9980/ for more details.