[Due for payment 2025-04-28] Sign up - "What's your work email" page appears then disappears when signing up via Old Dot

[mitarachim]

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Version Number: 9.1.29-3
Reproducible in staging?: Yes
Reproducible in production?: Unable to check
If this was caught on HybridApp, is this reproducible on New Expensify Standalone?: N/A
If this was caught during regression testing, add the test name, ID and link from TestRail: Exp
Email or phone of affected tester (no customers): djsiojoisjsnoidndsn@gmail.com
Issue reported by: Applause Internal Team
Device used: Mac 15.3 / Chrome
App Component: Other

Action Performed:

1. Go to staging.expensify.com
2. Select "Manage expenses for a small team".
3. Enter email.
4. Click Get started.
5. Click Join.

Expected Result:

"What's your work email" page will not appear and disappear.

Actual Result:

"What's your work email" page appears then disappears when signing up via Old Dot.

Workaround:

Unknown

Platforms:

• Android: Standalone
• Android: HybridApp
• Android: mWeb Chrome
• iOS: Standalone
• iOS: HybridApp
• iOS: mWeb Safari
• MacOS: Chrome / Safari
• MacOS: Desktop

Screenshots/Videos

Bug6805023_1744892454454.20250417_201633.mp4

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Issue Owner

Current Issue Owner: @CortneyOfstad

[melvin-bot]

Triggered auto assignment to @CortneyOfstad (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

[melvin-bot]

Triggered auto assignment to @srikarparsi (DeployBlockerCash), see https://stackoverflowteams.com/c/expensify/questions/9980/ for more details.

[melvin-bot]

💬 A slack conversation has been started in #expensify-open-source

[github-actions]

👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open `StagingDeployCash` deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

1. Identify the pull request that introduced this issue and revert it.
2. Find someone who can quickly fix the issue.
3. Fix the issue yourself.